Hôtel Le Plaza

It was our third time third year staying at the Plaza for Christmas. The Checkin staff was quite pleasant. The Junior Suite was not similar as last times with a smaller bathroom and no seal of disinfection on the toilet cover but overall good with an extremely comfortable bedding (we want the same for our home!).
One particular member of the breakfast staff at the Charleston was quite unpleasant. First of all when I asked him in English about the scrambled eggs, with an air of superiority, he responded he only spoke French. Well I'm bilingual so no issues there. Later when I picked up some mint tea sachets for the room since we ran out the previous day, the same person stopped me saying I shouldn't take as many. We were 3 to occupy the Junior Suite and with 5 sachet between the three of us, J don't know if it's too much for the Plaza to spare. Since we didn't want to ruin our morning, I offered to leave the sachets and have the housekeeping send them over to my room. Reluctantly he let me go. While the breakfast spread overall was quite good but this exchange left me with an unpleasant taste. I find it absolutely unacceptable to be treated in a likewise manner and am already planning not to come back to Brussels next year for Christmas.

This Hotel epitomized the day of grand hotels, but the is now missing some touches to make it grand again. The lobby was beautifully decorated for the holidays with loads of poinesttias everywhere. The suite was very spacious with a separate sitting room and a large bedromm; it elicited a "holy sh*t" from my partner when she entered the room while I was parking. The staff were very helpful from check-in to replacing keys when they stopped working. A bellhop, a doorman, and valet parking would elevate this hotel back to its grand ol' days.

Bonne service correctement bon

Heerlijk 'ouderwets' 5 * hotel. Prachtig pand op perfecte plek om Brussel te bezoeken.

Parfait comme toujours!

Very good experience staying at Le Plaza. Lovely hotel, great location.

Great base for a break in Brussels. Bedroom had everything you need. Spacious bathroom and good shower. The room decor was a little tired, but don't let that put you off. The Christmas Decorations were awesome.

Tout était parfait, la gentillesse du personnel, chambre grande avec tout le confort, très bonne literie, petit déjeuner somptueux et le hall décoré pour No"el.

Great value. Nice suite. Staff was excellent.

En un mot MAGIQUE.....