Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,499 reviews
:
By Ursula Andrea A.
Reviewed: 1 year ago (23/07/2024)
Date of experience: 06/2024

Hotel service, staff, restaurant/food along with my stay was excellent, overall was a 10 out of 10.

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards
By Juan Correa
Reviewed: 1 year ago (22/07/2024)
Date of experience: 07/2024

Guest has not commented on review

Estimado huésped .
Agradecemos sus amables comentarios sin duda los compartiremos con nuestro valioso equipo de trabajo.
Le esperamos pronto, sera un placer asistirle.
Saludos.
By Ma Antonia Trevino
Reviewed: 1 year ago (22/07/2024)
Date of experience: 07/2024

good hotel room to old

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
We already working on your comments.
Looking forward to welcoming you back.
Kind regards
No Public Name
Reviewed: 1 year ago (22/07/2024)
Date of experience: 06/2024

Even though it was just for overnight, I found my staff to be perfect. One thing I would change is the food from the main restaurant. The chef needs to know how to cook. Food was not up to the standards I am used to when I stay at LuCerna

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards
By Barbra Billingslea
Reviewed: 1 year ago (22/07/2024)
Date of experience: 06/2024

Wonderful

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards
No Public Name
Reviewed: 1 year ago (22/07/2024)
Date of experience: 07/2024

Good very clean and great staff just little pricey

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards
By Muriel Langworthy-Robert Cabli..
Reviewed: 1 year ago (22/07/2024)
Date of experience: 07/2024

Absolutely a perfect home away from home!! Always feel so special as your guests. We will see you Jan. 6,2025. Please note we will love the same room 615.
Thank you all for being lovely , professional yet warm and kind to us.
Sincerely,
Muriel Langworthy
Robert Cablish
murie@verizon.net
314-963-8042

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards
No Public Name
Reviewed: 1 year ago (21/07/2024)
Date of experience: 07/2024

Regular

Estimado huésped .
Agradecemos haber contestado nuestra encuesta de servicio.
Le esperamos pronto, será un placer asistirle.
Saludos.
By Javier
Reviewed: 1 year ago (21/07/2024)
Date of experience: 07/2024

The Hotel is very nice and clean. I only had breakfast there and it was a delicious buffet with a omelette bar. The AC didn't get the room that cold but we were fine that might be the only thing I would recommend they look into.

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards
By Diana Saldívar
Reviewed: 1 year ago (21/07/2024)
Date of experience: 06/2024

The rooms do not match the price of staying there. The inside of the room is very poor quality condition, there was a bottle opener mounted in the bathroom wall which I have never seen that before.

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
We already working on your comments.
Looking forward to welcoming you back.
Kind regards
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