Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,607 reviews
:
No Public Name
Reviewed: 2 years ago (18/07/2024)
Date of experience: 07/2024

Todo muy bien solo un detalle, en mi habitación hizo falta un ramo de rosas que incluía el paquete

Estimado huésped .
Agradecemos haber contestado nuestra encuesta de servicio.
Le esperamos pronto, será un placer asistirle.
Saludos.
By Shintia
Reviewed: 2 years ago (18/07/2024)
Date of experience: 07/2024

Nice hotel.
Nice swimming pool view.
Best decoration and is in downtown tijuana.

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards
By Heather Bond-Fuller
Reviewed: 2 years ago (18/07/2024)
Date of experience: 06/2024

Very clean, comfortable hotel with beautiful grounds and excellent service.

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards
By Roman Remodeling Inc.
Reviewed: 2 years ago (18/07/2024)
Date of experience: 06/2024

Buena

Estimado huésped .
Agradecemos sus amables comentarios sin duda los compartiremos con nuestro valioso equipo de trabajo.
Le esperamos pronto, será un placer asistirle.
Saludos.
By Roy
Reviewed: 2 years ago (18/07/2024)
Date of experience: 07/2024

Great service. Very clean.

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards
By Lorena Perez
Reviewed: 2 years ago (18/07/2024)
Date of experience: 06/2024

Guest has not commented on review

Estimada huésped .
Agradecemos haber contestado nuestra encuesta de servicio.
Le esperamos pronto, será un placer asistirle.
Saludos.
No Public Name
Reviewed: 2 years ago (18/07/2024)
Date of experience: 07/2024

Guest has not commented on review

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards
By Mohammad Islam
Reviewed: 2 years ago (17/07/2024)
Date of experience: 07/2024

AC didn’t blow cold, they had to move me around. I was going to stay there again for the 2rd night and Ivan wasn’t there. Juan Carlos couldn’t lower the price over the phone, so I stayed at an Arbnb

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
We already working on your comments.
Looking forward to welcoming you back.
Kind regards
By Frisco George
Reviewed: 2 years ago (17/07/2024)
Date of experience: 07/2024

Overall good experience. Only issue was appears our room rate included the buffet but there was no indication of this when I reserved online. Thus, we did not use the buffet. However, when we were checking out it was charged on the bill. I talked to the manager, by the way a really helpful nice guy, and he had the charges discounted because we did not use the service. Besides that a nice experience.

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards
No Public Name
Reviewed: 2 years ago (17/07/2024)
Date of experience: 06/2024

Guest has not commented on review

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards
Back to Top CERTIFICATE what's this?