Hotel Lucerna Tijuana

Yo voy una vez por mes a tijuana y por ño regular me hospedó con ustedes el servicio es siempre excelente pero si hay una cosa que no me gusta en el baño siempre se tira el agua por las puertas corredizas y para mi eso es muy incomodo salir de bañarte y pisar la toalla mojada

El hotel tiene excelente ubicación, el cuarto esta limpio. la regadera sale poca agua, me hubiera encantado que en el cuarto pusieran una cafetera, ya que al pedir cafe, se les olvida y tarda mas de una hora que te lleven cafe (se llama Ricardo el chavo que toma el pedido del cafe y se le olvida mandarlo)

Everyone was very nice and helpful. The court yard and hotel were beautiful.

i was very unhappy with this trip. i have stayed here before and was very impressed, not the case this time. check in was a mess. the room was very dusty and the floors were horrible. ( not the Lucerne standard ). i had asked the front desk 3 different times to have the bathtub repaired or to let me use the hot tub in the K tower. i was instructed to soak in a hot bath each night buy my doctor and was unable to do so, the drain in the tub would not hold water . i felt that the stay was very unaccommodating... i will must likely not be returning

Guest has not commented on review

En general buena, creo que en Tijuana la oferta de restaurantes es muy buena, los dos restaurantes del hotel son caros y los alimentos no son de calidad

Muy bien !

Muy buena

Amazing

Me gusto mucho