Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,607 reviews
:
By Ricardo Melendrez
Reviewed: 2 years ago (21/05/2024)
Date of experience: 05/2024

The experience was great although I was overcharged I like for someone to reach out to me and get this fixed. Thank you.

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards
By Karen Wayment
Reviewed: 2 years ago (21/05/2024)
Date of experience: 05/2024

A great experience. I was traveling alone and felt safe there. A beautiful place with a very friendly staff.

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
We are happy to have you as guest
Looking forward to welcoming you back.
Kind regards
No Public Name
Reviewed: 2 years ago (21/05/2024)
Date of experience: 05/2024

Great location, Great customer service, great overall experience!!!!

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
We are happy to have you as guest
Looking forward to welcoming you back.
Kind regards
By Ramon Luna
Reviewed: 2 years ago (20/05/2024)
Date of experience: 05/2024

Overall great hotel and great location, many things a few blocks away which made it so convenient for me and my co-wrokers.

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards
No Public Name
Reviewed: 2 years ago (20/05/2024)
Date of experience: 05/2024

Guest has not commented on review

Estimado huésped .
Agradecemos haber contestado nuestra encuesta de servicio
Le esperamos pronto, será un placer asistirle.
Saludos
No Public Name
Reviewed: 2 years ago (20/05/2024)
Date of experience: 05/2024

Guest has not commented on review

Estimado huésped .
Agradecemos haber contestado nuestra encuesta de servicio.
Le esperamos pronto, será un placer asistirle.
Saludos
By Marco mendez
Reviewed: 2 years ago (20/05/2024)
Date of experience: 05/2024

Buena en general

Estimado Huesped ;
Gracias por tomarse el tiempo enviando la encuesta de servicio,
Ya estamos trabajando en la mejora de lo mencionado.
Agradecemos habernos elegido para su estancia,
Saludos!
No Public Name
Reviewed: 2 years ago (20/05/2024)
Date of experience: 05/2024

Guest has not commented on review

Estimado huésped .
Agradecemos haber contestado nuestra encuesta de servicio.
Le esperamos pronto, será un placer asistirle.
Saludos
No Public Name
Reviewed: 2 years ago (19/05/2024)
Date of experience: 05/2024

Un lugar muy cálido con ambiente familiar. Excelente servicio. Todo el personal en general, nos brindo un maravilloso servicio.
Gracias por todas sus gentilezas

Estimada huésped .
Agradecemos sus amables comentarios sin duda los compartiremos con nuestro valioso equipo de trabajo.
Le esperamos pronto, será un placer asistirle.
Saludos
By Abner Meza
Reviewed: 2 years ago (19/05/2024)
Date of experience: 05/2024

Muy buena ubicación y muy bonitoz sin embargo les hace falta higiene en sus instalaciones, las camas tenían chinches y nos picaron.
El el restaurante no tienen mucha variedad y no hay menú infantil.

Estimado huésped .
Agradecemos haber contestado la encuesta de servicio, lamentamos el inconveniente.
Estaremos atentos a sus comentarios.
Le esperamos pronto, será un placer asistirle.
Saludos
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