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Public Reviews Score
87%

"Very satisfied"

Based on 3,602 reviews
:
No Public Name
Business
Reviewed: 4 months ago (01/12/2025)
Date of experience: 11/2025

Siempre excelente

Muchas gracias por su valoración. Nos complace saber que quedó contento con el servicio. Será un honor recibirle nuevamente.
No Public Name
Couple
Reviewed: 4 months ago (01/12/2025)
Date of experience: 11/2025

Muy buena experiencia, salvo por el muy mal olor en la habitación provenientemente del drenaje del baño que duró toda la estancia. El desayuno del restaurante estuvo muy bien, la cena pésima.

Thank you for your feedback. We’re glad you enjoyed your overall stay and the breakfast, but we sincerely apologize for the unpleasant odor in your room and your disappointing dinner experience. We will address these issues to improve our services.
No Public Name
Couple
Reviewed: 4 months ago (30/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Muchas gracias por su valoración. Nos complace saber que quedó contento con el servicio. Será un honor recibirle nuevamente.
No Public Name
Business
Reviewed: 4 months ago (30/11/2025)
Date of experience: 11/2025

Muy agradable!

Muchas gracias por su valoración. Nos complace saber que quedó contento con el servicio. Será un honor recibirle nuevamente.
No Public Name
Business
Reviewed: 4 months ago (28/11/2025)
Date of experience: 11/2025

Super bien

Muchas gracias por su valoración. Nos complace saber que quedó contento con el servicio. Será un honor recibirle nuevamente.
No Public Name
Business
Reviewed: 4 months ago (27/11/2025)
Date of experience: 11/2025

Very nice facility

Thank you for your feedback! We’re glad you enjoyed our facility and hope to welcome you again soon.
No Public Name
Business
Reviewed: 4 months ago (26/11/2025)
Date of experience: 11/2025

very good

Thank you! We’re glad you had a very good experience and hope to welcome you back soon.
No Public Name
Business
Reviewed: 4 months ago (24/11/2025)
Date of experience: 11/2025

Loved it.

Thank you! We’re thrilled to hear you loved your stay and hope to welcome you back soon.
No Public Name
Couple
Reviewed: 4 months ago (24/11/2025)
Date of experience: 11/2025

Terrible! Shower water not drawing properly. Carpet had many nail cuttings and no water on 3rd day.

We are truly sorry for the inconveniences you experienced during your stay. This is not the kind of experience we want for our guests, and we sincerely apologize for what you went through.
Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a much better experience.
No Public Name
Family
Reviewed: 4 months ago (23/11/2025)
Date of experience: 11/2025

Terrible we went to have breakfast at the restaurant and was refused service because we were not dressed to your standards. My wife and I were wearing casual clothing. We seen people with dogs at the restaurant. I feel because of my nationality the waiter didn’t like os and refused to serve us!! I reached out to several people at the hotel and they did nothing only to say it’s too bad what happened. I always tried to patronize local businesses but not the next time. I will be at the Marriott!!

Thank you for sharing your experience. We are truly sorry and deeply saddened by the situation you encountered. What you describe does not reflect our service standards, and we will review this carefully with our team to ensure it does not happen again.

We appreciate you bringing this to our attention, and we sincerely hope you will give us another opportunity to welcome you back.
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