Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,619 reviews
:
No Public Name
Reviewed: 3 years ago (17/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Estimado Huésped ;
Gracias por tomarse el tiempo enviando la encuesta de servicio.
Usted es muy importante para nosotros.
Agradecemos siempre elegirnos para su estancia,
Saludos
No Public Name
Reviewed: 3 years ago (17/10/2023)
Date of experience: 10/2023

Excelente

Estimado Huésped ;
Gracias por tomarse el tiempo enviando la encuesta de servicio.
Usted es muy importante para nosotros.
Agradecemos siempre elegirnos para su estancia,
Saludos
No Public Name
Reviewed: 3 years ago (17/10/2023)
Date of experience: 10/2023

Hotel was beautiful! Staff was really nice!

Dear guest;
Thank you for taking the time to submit the service survey.
We appreciate having chosen us for your stay,
Greeting
By Guadalupe Mercado
Reviewed: 3 years ago (16/10/2023)
Date of experience: 10/2023

Bien- Gracias. Quizás el estacionamiento tuviera más espacios.

Estimada Huésped ;
Gracias por tomarse el tiempo enviando la encuesta de servicio.
Usted es muy importante para nosotros.
Agradecemos siempre elegirnos para su estancia,
Saludos
No Public Name
Reviewed: 3 years ago (16/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Estimado Huésped ;
Gracias por tomarse el tiempo enviando la encuesta de servicio.
Usted es muy importante para nosotros.
Agradecemos siempre elegirnos para su estancia,
Saludos
No Public Name
Reviewed: 3 years ago (16/10/2023)
Date of experience: 10/2023

Todo excelente

Estimada Huésped ;
Gracias por tomarse el tiempo enviando la encuesta de servicio.
Usted es muy importante para nosotros.
Agradecemos siempre elegirnos para su estancia,
Saludos
By Javier Martínez
Reviewed: 3 years ago (16/10/2023)
Date of experience: 10/2023

Buena.

Estimado Huésped ;
Gracias por tomarse el tiempo enviando la encuesta de servicio.
Usted es muy importante para nosotros.
Agradecemos siempre elegirnos para su estancia,
Saludos
No Public Name
Reviewed: 3 years ago (16/10/2023)
Date of experience: 10/2023

Bien

Estimado Huésped ;
Gracias por tomarse el tiempo enviando la encuesta de servicio.
Usted es muy importante para nosotros.
Agradecemos siempre elegirnos para su estancia,
Saludos
By Joselito B. Balasa
Reviewed: 3 years ago (16/10/2023)
Date of experience: 10/2023

It as a good experience, but wondering why we did not get free breakfast when some of our friends and relatives on the 5th floor got it. Even the Parents of the groom who was in our floor, no free breakfast. They asked but did not get any answer, especially for a block out rooms for a wedding event it should be the same for everybody because we tend to talk about it.

Dear guest;
Thank you for taking the time to submit the service survey.
You are very important to us.
We appreciate having chosen us for your stay,
Greeting
No Public Name
Reviewed: 3 years ago (16/10/2023)
Date of experience: 10/2023

It was a pity there was no hot water available and that the room was not clean upon arrival.

Dear guest;
Thank you for taking the time to submit the service survey.
You are very important to us, we apologize about the incovinence.
We are already working on your comments.
We appreciate having chosen us for your stay,
Greetings
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