No Public Name
Reviewed:
3 years ago
(18/12/2023)
Date of experience:
12/2023
By Monica Gloria
Reviewed:
3 years ago
(17/12/2023)
Date of experience:
12/2023
By Diego
Reviewed:
3 years ago
(16/12/2023)
Date of experience:
12/2023
By Drea
Reviewed:
3 years ago
(16/12/2023)
Date of experience:
12/2023
By ANNA
Reviewed:
3 years ago
(16/12/2023)
Date of experience:
12/2023
By Kathy Trout
Reviewed:
3 years ago
(16/12/2023)
Date of experience:
12/2023
By Emilia Bazan-grow
Reviewed:
3 years ago
(15/12/2023)
Date of experience:
12/2023
No Public Name
Reviewed:
3 years ago
(14/12/2023)
Date of experience:
12/2023
By Alberto Fierro
Reviewed:
3 years ago
(14/12/2023)
Date of experience:
12/2023
No Public Name
Reviewed:
3 years ago
(14/12/2023)
Date of experience:
12/2023
We had troubles with our room key. After 3 trips back to the front desk, we finally got one of the two keys to work, only to find out a guest was already in the room! Went back to the front desk and got another room. The room we were in was ok. lighting was poor and the room was dirty. There was hair and debris on the floor, looked like a bloody booger on the wall in the bathroom, and the shower appeared to have black mold in the grout. Tiles on the floor were chipped. To top it off, the morning we were checking out, a maid tried to enter the room twice before we checked out. We weren't even close to the checkout time. We went down for breakfast and there were no eggs at the buffet. We waited for about 10 minutes, then decided to eat something else. There were a few positive things I can say about the stay. The front desk staff, in particular Axel, was very friendly and professional. The bed was pretty comfortable, and the lobby was beautifully decorated for Christmas.
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