Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 3,891 reviews
:
By Enrique Hernandez
Reviewed: 3 years ago (11/12/2023)
Date of experience: 12/2023

que un hotel de esta categoría se quede sin agua caliente es irreal!

Estimado Huésped;
Gracias por tomarse el tiempo enviando la encuesta de servicio.
Usted es muy importante para nosotros, lamentamos el inconveniente causado.
Nos encontramos trabajando para ofrecerle el servicio que usted se merece
Agradecemos habernos elegido para su estancia,
Saludos
No Public Name
Reviewed: 3 years ago (11/12/2023)
Date of experience: 12/2023

muy agradable

No Public Name
Reviewed: 3 years ago (11/12/2023)
Date of experience: 12/2023

I like everything l like to stay in lucerna hotels is the best

Dear guest;
Thank you for taking the time to submit the service survey.
You are very important to us.
We appreciate having chosen us for your stay,
Greeting
No Public Name
Reviewed: 3 years ago (11/12/2023)
Date of experience: 12/2023

Bien en general, lo único malo fue que no avisaron que estaban trabajando y me despertó el ruido de los taladros temprano en sabado, si hubieran avisado me hubiera preparado con tapones

No Public Name
Reviewed: 3 years ago (10/12/2023)
Date of experience: 10/2023

Excellent staff and the experience was welcomed and proved relaxing. Keep up the perpetual kind and respecting service you provide. Thank you.

Dear guest;
Thank you for taking the time to submit the service survey.
You are very important to us.
We appreciate having chosen us for your stay,
Greeting
No Public Name
Reviewed: 3 years ago (10/12/2023)
Date of experience: 11/2023

I was provided a recommendation to stay at your hotel venue by other colleagues. The recommendation and the experience was proved correct. Very relaxing and quite accomodating while on travel for business. Thank you and your polite staff for making the experience relaxing and welcomed.

By Helmuth Baldrich
Reviewed: 3 years ago (09/12/2023)
Date of experience: 12/2023

Es un muy buen hotel para una estadía corta o larga en Tijuana

Estimado Huésped;
Gracias por tomarse el tiempo enviando la encuesta de servicio.
Usted es muy importante para nosotros.
Agradecemos habernos elegido para su estancia,
Saludos
No Public Name
Reviewed: 3 years ago (09/12/2023)
Date of experience: 12/2023

Guest has not commented on review

Estimado Huésped;
Gracias por tomarse el tiempo enviando la encuesta de servicio.
Usted es muy importante para nosotros.
Agradecemos habernos elegido para su estancia,
Saludos
No Public Name
Reviewed: 3 years ago (07/12/2023)
Date of experience: 12/2023

Muy muy mala

Estimada Huésped;
Gracias por tomarse el tiempo enviando la encuesta de servicio.
Usted es muy importante para nosotros, lamentamos no haber cumplido sus expectativas
Nos encontramos trabajando constantemente para brindarle el servicio que usted merece.
Agradecemos elegirnos para su estancia,
Saludos
By Christina Toro
Reviewed: 3 years ago (07/12/2023)
Date of experience: 12/2023

We have been here before and always enjoyed our stay. Staff is so friendly and the restaurant staff is the best. We will continue going to Hotel Lurcerna when we travel. Thanks

Dear guest;
Thank you for taking the time to submit the service survey.
You are very important to us.
We appreciate having chosen us for your stay,
Greeting
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