Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 3,891 reviews
:
By Michelle Ritenour
Reviewed: 3 years ago (04/11/2023)
Date of experience: 11/2023

It was fine

By David Pimentel
Reviewed: 3 years ago (02/11/2023)
Date of experience: 11/2023

I love the service and the staff at lucerna Tijuana but the prices of the rooms and the food are too high. After over ten years of only staying at Lucerna in Tijuana I might need to go to another hotel that has lower prices..

No Public Name
Reviewed: 3 years ago (02/11/2023)
Date of experience: 10/2023

Muy buena

Estimada Huésped ;
Gracias por tomarse el tiempo enviando la encuesta de servicio.
Usted es muy importante para nosotros.
Agradecemos siempre elegirnos para su estancia,
Saludos
No Public Name
Reviewed: 3 years ago (01/11/2023)
Date of experience: 10/2023

Guest has not commented on review

By Jackie Hampton
Reviewed: 3 years ago (01/11/2023)
Date of experience: 10/2023

We love the staff at the Lucerna. They are very friendly and always willing to help us. It is our go to place to stay in Tijuana.

Dear guest ;
Thank you for taking the time to submit the service survey.
You are very important to us.
We always appreciate choosing us for your stay,
Greetings
By Gregg Reschke
Reviewed: 3 years ago (01/11/2023)
Date of experience: 10/2023

Very impressive, a little rough around the edges. Trim around elevator..
Pool needed cleaning scuffing around building that could be touched up

No Public Name
Reviewed: 3 years ago (31/10/2023)
Date of experience: 10/2023

The hotel was nice but it seems a bit older. It was also Avery loud all afternoon due to construction on the elevator

By Michael
Reviewed: 3 years ago (30/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Dear Guest,
Thank you for taking the time to submit the service survey.
You are very important to us.
We always appreciate choosing us for your stay,
Greetings
No Public Name
Reviewed: 3 years ago (30/10/2023)
Date of experience: 10/2023

Muy buena ,el personal muy amable y atento ,solo batalle dos veces pq la limpieza de mi cuarto no estaba hecha y eran las 4:30 de la tarde ,llegue de mi trabajo y el cuarto estaba sin limpiar
Por lo demás estuvo excelente mi estancia de un mes
Gracias por todo ☺️

Estimada Huésped ;
Gracias por tomarse el tiempo enviando la encuesta de servicio.
Usted es muy importante para nosotros.
Agradecemos siempre elegirnos para su estancia,
Saludos
By Mariea hernandez
Reviewed: 3 years ago (30/10/2023)
Date of experience: 10/2023

el personal muy bien, habitaciones muy deterioradas... camas muy comodas

Estimada Huésped;
Gracias por tomarse el tiempo enviando la encuesta de servicio.
Usted es muy importante para nosotros.
Agradecemos siempre elegirnos para su estancia,
Saludos
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