Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,621 reviews
:
By Alan
Reviewed: 3 years ago (29/05/2023)
Date of experience: 05/2023

Excellent and enjoyable experience.

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regard
No Public Name
Reviewed: 3 years ago (28/05/2023)
Date of experience: 05/2023

Check on experience was okay. Hotel charges credit card upon reservation however, when arrived to hotel you are requested to pay again and informed that the first charge is “just a reservation hold”. Needless to say you are again charged. Other charge is a hold in all honesty and is released after check out 2-3 business days later. Not ideal…

By Ricardo
Reviewed: 3 years ago (28/05/2023)
Date of experience: 05/2023

Guest has not commented on review

Estimado huésped .
Agradecemos su respuesta a nuestra encuesta de servicio.
Le esperamos pronto, será un placer asistirle.
Saludos
By Alejandro Alvarado
Reviewed: 3 years ago (28/05/2023)
Date of experience: 05/2023

Lo recomiendo al 100%

Estimado huésped .
Agradecemos sus amables comentarios sin duda los compartiremos con nuestro valioso equipo de trabajo.
Le esperamos pronto, será un placer asistirle.
Saludos
No Public Name
Reviewed: 3 years ago (28/05/2023)
Date of experience: 05/2023

Fair

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regard
By Fco
Reviewed: 3 years ago (27/05/2023)
Date of experience: 05/2023

Excelente

Estimado huésped .
Agradecemos sus amables comentarios sin duda los compartiremos con nuestro valioso equipo de trabajo.
Le esperamos pronto, será un placer asistirle.
Saludos
By Gabriel gil gastelum
Reviewed: 3 years ago (27/05/2023)
Date of experience: 05/2023

Excente y muy relajante

Estimado huésped .
Agradecemos sus amables comentarios sin duda los compartiremos con nuestro valioso equipo de trabajo.
Le esperamos pronto, será un placer asistirle.
Saludos
By John meadows
Reviewed: 3 years ago (26/05/2023)
Date of experience: 05/2023

Very good

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regard
No Public Name
Reviewed: 3 years ago (26/05/2023)
Date of experience: 05/2023

Gerente de banquetes y eventos Tijuana pésima actitud, el resto del personal son un lujo en casa área. Solamente reparar su piso o puerta de la regadera.

By Toya
Reviewed: 3 years ago (25/05/2023)
Date of experience: 09/2022

Great

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regard
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