Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,511 reviews
:
By Louis Noriega
Reviewed: 3 years ago (30/03/2023)
Date of experience: 03/2023

We love staying at Lucerna

Dear Guest;

Thank you for taking the time to submit the service survey,
We appreciate having chosen us for your stay,
We look forward to seeing you on your next visit,
It will be a pleasure to serve you.

Best regards.
By Evangelos Dimotsantos
Reviewed: 3 years ago (29/03/2023)
Date of experience: 03/2023

Just okay

Dear Guest;

Thank you for taking the time to submit the service survey,
We appreciate having chosen us for your stay,
We look forward to seeing you on your next visit,
It will be a pleasure to serve you.

Best regards.
By Jeese a.De La Guerra
Reviewed: 3 years ago (29/03/2023)
Date of experience: 03/2023

Excelente your staff starting with claudia the manager,,awesome place .i been going there 5 years now,,and always take new friends there because its a very nice resort,,thank you ,,its very enjoyable,

Dear Guest;

Thank you for taking the time to submit the service survey,
We appreciate having chosen us for your stay,
We look forward to seeing you on your next visit,
It will be a pleasure to serve you.

Best regards.
By ISESALUD BC
Reviewed: 3 years ago (29/03/2023)
Date of experience: 03/2023

EXCELENTE

Estimado huésped .
Agradecemos sus amables comentarios sin duda los compartiremos con nuestro valioso equipo de trabajo.
Le esperamos pronto, sera un placer asistirle.
Saludos.
By lorena garcia
Reviewed: 3 years ago (29/03/2023)
Date of experience: 03/2023

Muy bien todo gracias

Estimado huésped .
Agradecemos sus amables comentarios sin duda los compartiremos con nuestro valioso equipo de trabajo.
Le esperamos pronto, sera un placer asistirle.
Saludos.
No Public Name
Reviewed: 3 years ago (29/03/2023)
Date of experience: 03/2023

Muy bien hotel, sitiuado en la mejor zona comercial de tijuana

Estimado huésped .
Agradecemos sus amables comentarios sin duda los compartiremos con nuestro valioso equipo de trabajo.
Le esperamos pronto, sera un placer asistirle.
Saludos.
No Public Name
Reviewed: 3 years ago (29/03/2023)
Date of experience: 03/2023

Nice place, nice staff, food good. Only complaint is they need more English speaking TV channels 2/3 doesn’t work with there’s 30+ channels!

Dear Guest ;
Thank you for taking the time to submit the service survey,
We are already working on improving the aforementioned.
We appreciate having chosen us for your stay,
A cordial greeting!
By William Yankes
Reviewed: 3 years ago (28/03/2023)
Date of experience: 03/2023

Our favorite stay in TJ, an Oasis of class, away from noise and trafic.very friendly and helpful staff

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards.
By Mark
Reviewed: 3 years ago (28/03/2023)
Date of experience: 03/2023

It was everything our friends told us it would be. We will be back.

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards.
No Public Name
Reviewed: 3 years ago (28/03/2023)
Date of experience: 03/2023

The towels smell like mold

Dear Guest ;
Thank you for taking the time to submit the service survey,
We are already working on improving the aforementioned.
We appreciate having chosen us for your stay,
A cordial greeting!
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