Name: Hotel Lucerna Tijuana
Address: Paseo de los Héroes #10902, Zona Rio Tijuana, 23320, MX
Rating: 87

By Juan medrano

Reviewed: 6 months ago (29/09/2025)

Date of experience: 09/2025

Guest has not commented on review

Muchas gracias por su valoración. Nos complace saber que quedó satisfecho con el servicio. Será un honor recibirle nuevamente.

By F

Reviewed: 6 months ago (29/09/2025)

Date of experience: 09/2025

Good

Muchas gracias por su valoración. Nos complace saber que quedó satisfecho con el servicio. Será un honor recibirle nuevamente.

By Guillermo Arreola

Reviewed: 6 months ago (29/09/2025)

Date of experience: 09/2025

Guest has not commented on review

Muchas gracias por su valoración. Nos complace saber que quedó satisfecho con el servicio. Será un honor recibirle nuevamente.

No Public Name

Reviewed: 6 months ago (27/09/2025)

Date of experience: 09/2025

Excelente!!!! Con una calidad humana de primera! Mi esposo se enfermó y en la madrugada el Supervisor y todo el.personal nos apoyó al 10000 por ciento! Gracias por ayudarnos y hacer de nuestra estancia una experiencia muy bonita!!! Hotel super seguro y con personal de muchos años y de confianza. No se pierde nada!!!! Los super recomendamos!!!! Venimos desde Suiza.

¡Muchas gracias por tan hermoso comentario! Nos llena de alegría saber que, a pesar de la situación difícil, se sintieron acompañados y bien atendidos por nuestro equipo. Nuestro compromiso es brindar no solo un buen servicio, sino también apoyo humano cuando más se necesita.

Fue un honor recibirlos, y esperamos volver a darles la bienvenida muy pronto. ¡Gracias por recomendarnos y por venir desde tan lejos!

No Public Name

Reviewed: 6 months ago (27/09/2025)

Date of experience: 09/2025

To start off, the service and staff was so nice and welcoming. They answered all the questions we had and helped with anything we needed. 5 stars there.

The room, we had a deluxe king which was pretty comfy but the rooms did look a bit outdated compared to the images online and social media. Not super different but it just felt a bit older.
Our room was facing the parking lot/ street side and depending on traffic you do hear the traffic throughout the night, but nothing that the hotel can control. The pool was in the center of the property and at first I thought it was a fountain but it is actually a pool. We didn't get a chance to get in since we didn't have swim trunks but there are lots of trees surrounding it so lots of leaves at the bottom of the pool .

They have a rooftop sushi and bar that you definitely need to check out!

Overall, I would come here again if it was much cheaper. There were other hotels that were cheaper but this one was picked based on location and where we were going to be.

Thank you for your kind words about our staff and service — we're happy to know you felt welcomed and supported. We appreciate your honest feedback about the room and the overall experience; your comments help us improve.

We’re glad you enjoyed the rooftop sushi bar, and we hope to welcome you back in the future for an even better stay.

No Public Name