Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,517 reviews
:
No Public Name
Reviewed: 3 years ago (29/09/2022)
Date of experience: 09/2022

La Refrigeracion de mi habitación no sirve, no pudimos dormir de calor y cuando hable a recepción nadie atendió mi llamada esto a las 11:40pm

No Public Name
Reviewed: 3 years ago (29/09/2022)
Date of experience: 09/2022

The bell hop - Francisco was the best feature of the hotel. The condition of the rooms was terrible. The bed skirt was torn and they did a poor job sewing it back together instead of replacing it. The floor in the 1st room (which we asked to move) had grooves as if it was ready to come up. There was also a foul odor. The 2nd room wasn't much better. The bathroom door loose form the hinges making it difficult to close the door. The toilet seat was also loose and dirty and the shower... filled with mold all along the door. Breakfast was a buffet, which had traditional Mexican fare, nothing spectacular for the price we paid. The night before we had a full on dinner @Villa Marina and paid less! I was astonished at the ridiculous price for a buffet.

No Public Name
Reviewed: 3 years ago (29/09/2022)
Date of experience: 09/2022

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (28/09/2022)
Date of experience: 09/2022

Muy bien

No Public Name
Reviewed: 3 years ago (28/09/2022)
Date of experience: 09/2022

Excellent this is my 4 time tha l stay and have plans to visit soon

No Public Name
Reviewed: 3 years ago (27/09/2022)
Date of experience: 09/2022

Tuvimos una buena experiencia al hospedarnos, todos muy amables y atentos!!

Solo unos detallitos en la habitación cuando llegamos. No servia la linea telefonica, uno de los enchufes tampoco!!

El desayuno que incluía nuestra habitación muy rico, solo que el Lunes lo mantienen cerrado!!

By Claudia rico
Reviewed: 3 years ago (27/09/2022)
Date of experience: 09/2022

Excelente

No Public Name
Reviewed: 3 years ago (27/09/2022)
Date of experience: 09/2022

Gran servicio!!

By Jorge U
Reviewed: 3 years ago (27/09/2022)
Date of experience: 09/2022

Estancia excelente!!!

By Manuel luna
Reviewed: 3 years ago (27/09/2022)
Date of experience: 09/2022

Excelente

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