Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 3,895 reviews
:
No Public Name
Reviewed: 4 years ago (08/02/2023)
Date of experience: 02/2023

Excelente todo... Con excepción de que la habitación olía mal.

Estimada huésped .
Agradecemos sus amables comentarios sin duda los compartiremos con nuestro valioso equipo ya estamos trabajando en sus observaciones.
Le esperamos pronto, será un placer asistirle.
Saludos
No Public Name
Reviewed: 4 years ago (08/02/2023)
Date of experience: 02/2023

EL PERSONAL MUY AMABLE, EN GENERAL TODO MUY BIEN

Estimada huésped .
Agradecemos sus amables comentarios sin duda los compartiremos con nuestro valioso equipo.
Le esperamos pronto, será un placer asistirle.
Saludos
By Andy Weatherby
Reviewed: 4 years ago (07/02/2023)
Date of experience: 02/2023

Fair

Dear Guest
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regard
No Public Name
Reviewed: 4 years ago (07/02/2023)
Date of experience: 02/2023

Excelente servicio, atención, instalaciones y amabilidad por parte de todo el personal.

Estimada huésped .
Agradecemos sus amables comentarios sin duda los compartiremos con nuestro valioso equipo.
Le esperamos pronto, será un placer asistirle.
Saludos
No Public Name
Reviewed: 4 years ago (07/02/2023)
Date of experience: 02/2023

Guest has not commented on review

By Marcela Gonzalez
Reviewed: 4 years ago (07/02/2023)
Date of experience: 02/2023

Muy buena Gracias

Estimada huésped .
Agradecemos sus amables comentarios sin duda los compartiremos con nuestro valioso equipo.
Le esperamos pronto, será un placer asistirle.
Saludos
No Public Name
Reviewed: 4 years ago (07/02/2023)
Date of experience: 02/2023

I stayed her numerous times and never experience with manager knocking on my door afternoon because smoking at patios.

No one .mentioned not smoking at patio.. he said penalties 100.00 for patio smoking..

I thought warning comes
first before
Penalties.. I thinks this bullshit, maybe commissions involved.

My room next to me was also smoking at patio but he didn't get fined..

By H Martinez
Reviewed: 4 years ago (06/02/2023)
Date of experience: 02/2023

Excellent

Dear Guest
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regard
By Jennifer Eames
Reviewed: 4 years ago (06/02/2023)
Date of experience: 11/2022

It was a wonderful place to go while recovering from treatments and the room is perfect for working remotely as well. I will continue to stay here during my subsequent treatments.

Dear Guest
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regard
No Public Name
Reviewed: 4 years ago (06/02/2023)
Date of experience: 02/2023

Excelente Servcio

Estimada huésped .
Agradecemos sus amables comentarios sin duda los compartiremos con nuestro valioso equipo.
Le esperamos pronto, será un placer asistirle.
Saludos
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