Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,625 reviews
:
By Ricardo
Reviewed: 4 years ago (03/10/2022)
Date of experience: 09/2022

Muy Buena

By Sergio escoto
Reviewed: 4 years ago (03/10/2022)
Date of experience: 09/2022

Guest has not commented on review

By Ivan Aguilar
Reviewed: 4 years ago (01/10/2022)
Date of experience: 09/2022

Guest has not commented on review

By Pablo Fernandez
Reviewed: 4 years ago (01/10/2022)
Date of experience: 09/2022

Buena, solo que al darme la habitación, llegue y olía muy mal, a caño, regrese a recepción y, muy amablemente, me asignaron otra, la cual estaba perfecta

By Michael Haig
Reviewed: 4 years ago (01/10/2022)
Date of experience: 09/2022

Im

By Alejandro Juarez
Reviewed: 4 years ago (01/10/2022)
Date of experience: 09/2022

Guest has not commented on review

By David S.
Reviewed: 4 years ago (01/10/2022)
Date of experience: 09/2022

Everything was great, staff was friendly and helpful even after hours. My only complaint is the air in the room was stuffy and could use better air conditioning. Otherwise Id be happy to return again someday!

By Emilio Negrete
Reviewed: 4 years ago (29/09/2022)
Date of experience: 09/2022

Guest has not commented on review

No Public Name
Reviewed: 4 years ago (29/09/2022)
Date of experience: 09/2022

La Refrigeracion de mi habitación no sirve, no pudimos dormir de calor y cuando hable a recepción nadie atendió mi llamada esto a las 11:40pm

No Public Name
Reviewed: 4 years ago (29/09/2022)
Date of experience: 09/2022

The bell hop - Francisco was the best feature of the hotel. The condition of the rooms was terrible. The bed skirt was torn and they did a poor job sewing it back together instead of replacing it. The floor in the 1st room (which we asked to move) had grooves as if it was ready to come up. There was also a foul odor. The 2nd room wasn't much better. The bathroom door loose form the hinges making it difficult to close the door. The toilet seat was also loose and dirty and the shower... filled with mold all along the door. Breakfast was a buffet, which had traditional Mexican fare, nothing spectacular for the price we paid. The night before we had a full on dinner @Villa Marina and paid less! I was astonished at the ridiculous price for a buffet.

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