Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,517 reviews
:
By Luis silva Lizárraga
Reviewed: 3 years ago (05/08/2022)
Date of experience: 07/2022

Buena

By AW
Reviewed: 3 years ago (05/08/2022)
Date of experience: 07/2022

Beautiful place, friendly staff, Restaurant food is good. Use to stay on Concierge 5th floor, but unfortunately its not worth the cost anymore since Covid. Theyve taken away a lot of the amenities. Do wish they had more than 2 TV channels that speak English. Seems to be more English speaking guest at this Hotel.

By Francisco Ochoa
Reviewed: 3 years ago (05/08/2022)
Date of experience: 07/2022

Entre regular y mala. Nunca pusieron toallas en el gimnasio, la habitación medió sucia y sin ganchos, tuve que llamar como 3 veces para solicitarlos (igual con las toallas del gym)
Antes usaba este hotel, hoy se ve que le hace falta una cabeza. Estoy recibiendo la encuesta después de 4 semanas de mi estancia, ¿cómo pretenden que recuerde mi número de habitación?

No Public Name
Reviewed: 3 years ago (05/08/2022)
Date of experience: 07/2022

Guest has not commented on review

By Jose Jasso
Reviewed: 3 years ago (05/08/2022)
Date of experience: 08/2022

First time staying at this hotel very satisfied. Excellent service and their staff is very friendly. Food was great and very nice room. Had such a great time I decided to stay another night

No Public Name
Reviewed: 3 years ago (05/08/2022)
Date of experience: 08/2022

Overall was good. Just didnt like that there were mosquitoes in my room.

By Salvador aceves
Reviewed: 3 years ago (05/08/2022)
Date of experience: 07/2022

Como en casa muy agusto las abitaciones la verdad me siento como en casa

No Public Name
Reviewed: 4 years ago (15/07/2022)
Date of experience: 06/2022

El último día que estuve hospedado me sentía un poco mal y no bajé a pagar la avitacion y mandaron a la persona que limpia los cuartos a cobrarme y le comenté que más tarde bajaba a pagar y como en media hora subió Jovany y Idali a cobrarme lo del cuarto creo que se podían aver cobrado de una targeta de crédito que tenía y o esperar que me sintiera mejo pero bueno no siembre sale todo bien

No Public Name
Reviewed: 4 years ago (12/07/2022)
Date of experience: 07/2022

Guest has not commented on review

By RAMON HERMOSILLO VILLA
Reviewed: 4 years ago (12/07/2022)
Date of experience: 07/2022

Buena , aunque pudo ser mejor , sino hubiera recibido mal servicio por telefono de un Varon que me atendio la misma noche que decidi mejor hacerlo atraves de Hoteles.com

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