Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,517 reviews
:
By Laura Treviño Garza
Reviewed: 4 years ago (01/07/2022)
Date of experience: 06/2022

Muy buena. Tuve algunas dudas con mi reservación con la tarjeta de crédito y no me fueron aclaradas completamente.

No Public Name
Reviewed: 4 years ago (30/06/2022)
Date of experience: 06/2022

Ok, but not perfect

No Public Name
Reviewed: 4 years ago (30/06/2022)
Date of experience: 06/2022

Hotel Lucerna did not disappoint in providing efficient comfort and consistent cleanliness and friendly interactions.

By Dayna Lopez
Reviewed: 4 years ago (29/06/2022)
Date of experience: 06/2022

El único inconveniente fue k me dieron habiataciones ya muy viejita
Y nunca me ofrecieron otras opciones me hubiera gustado valorarlos en un 5 por el precio creo debería de ver obtenido una habitación nueva o algo renovada la habitación k me tocó tenía despegado el seguro de la puerta y el baño se ocupa limpieza profunda por último las sábanas creo no estaban recién lavadas gracias x escuchar mi comentario buen día

By Carlos
Reviewed: 4 years ago (29/06/2022)
Date of experience: 06/2022

Muy buena ubicación, casi no llegan ruidos a las habitaciones, el costo me parece un poco elevado pero en general muy bien.

No Public Name
Reviewed: 4 years ago (29/06/2022)
Date of experience: 06/2022

Buena

By Álvaro
Reviewed: 4 years ago (27/06/2022)
Date of experience: 06/2022

Una experiencia muy agradable. Gusta mucho volver.

No Public Name
Reviewed: 4 years ago (27/06/2022)
Date of experience: 06/2022

Best hotel in TJ. Food was excellent did not get Montezumas revenge.

No Public Name
Reviewed: 4 years ago (25/06/2022)
Date of experience: 06/2022

Overall I enjoyed my stay. There were a couple things that made me feel a little unsafe. One was the adjoining doors. Someone on the other room tried opening their door and tried pushing our door open but couldnt. When brought up to staff they were very attentive to my concern. Also, while at the pool a person with what seemed like a gun showed up. My kids and I, who had planned on leaving the pool anyway, left and just stayed away from the pool area for the remainder of the day. The staff was incredibly friendly, attentive and respectful. The food (from both restaurants on site) was great and the room was very nice. Location is convenient as well. Starbucks, Dominos, and La Casa del Mole all just across the street. They offered free transportation to medical clinics. Hospital is just down the road. There is always a taxi available for transportation to other locations. Overall we enjoyed our stay and would not mind returning with a request to not have an adjoining room. I would recommend this hotel to others.

By Margarita
Reviewed: 4 years ago (25/06/2022)
Date of experience: 06/2022

Excelente me gusto mucho todos muy amables sobre todo Omar el servicio de taxis perfecto muy amables

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