Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,627 reviews
:
By margarito salas
Reviewed: 4 years ago (19/05/2022)
Date of experience: 05/2022

Guest has not commented on review

No Public Name
Reviewed: 4 years ago (18/05/2022)
Date of experience: 05/2022

En cuanto entramos a la habitación tenía un olor a drenaje, tuvimos que rociar perfume y aún así el baño siempre olió a drenaje. En la madrugada que llegamos a descansar no había estacionamiento, tuvimos que esperar media hora a que saliera un carro para poder estacionarnos.

By Raul Zamora
Reviewed: 4 years ago (18/05/2022)
Date of experience: 05/2022

Great

No Public Name
Reviewed: 4 years ago (18/05/2022)
Date of experience: 05/2022

Cobro excesivo en desayunos cuando es solo cafe y fruta.
Precio buffet equivalente en usd cuando somos mexicanos y estamos en Mexico

By Rocio tercero
Reviewed: 4 years ago (18/05/2022)
Date of experience: 05/2022

The hotel is beautiful so I was very dissapointed at the conditions we encountered. When checking out, I complained to the front end staff and they said, had you told us sooner, we would have helped but its too late now. I wasnt at the hotel for no more than 12 hours. I was extremely dissatisfied and disappointed.

By XXXX
Reviewed: 4 years ago (18/05/2022)
Date of experience: 05/2022

THE ROOM OK IN THE MAIN BUILLDING.... ITHE ISSUE IS THE TEAM AT THE RECEPTION VERY VERY NOT NICE (AND I WILL COMPARE TO SAME HOTEL IN MEXICALI ...) THE BREAKFAST WAS GREAT AND THE TEAM /EMPLOYESS VERY VERY NICE.

By Ana María González
Reviewed: 4 years ago (18/05/2022)
Date of experience: 05/2022

Great

By Gregory
Reviewed: 4 years ago (18/05/2022)
Date of experience: 05/2022

Great stay. Only con is the food was overpriced for room service

No Public Name
Reviewed: 4 years ago (18/05/2022)
Date of experience: 05/2022

Quiero hacer una reservacion con decoracion romantica

No Public Name
Reviewed: 4 years ago (18/05/2022)
Date of experience: 05/2022

Very bad experience, in the buffet there is a lady named Leticia she is the worst to service and accommodating the guests,
Bery bad experience with this lady she should be in the back washing the dishes I cant take my break fast buffet becouse of her she is the worst and she dont care apparently

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