Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,628 reviews
:
By YOLANDA ARANA FUENTES
Reviewed: 6 years ago (06/03/2020)
Date of experience: 02/2020

Una palabra para describirlos es Excelencia, el Servicio, la Actitud . Esto es lo que debe distinguirlos siempre!

No Public Name
Reviewed: 6 years ago (06/03/2020)
Date of experience: 02/2020

Guest has not commented on review

Estimado huésped .
Agradecemos sus calificaciones , sin duda los puntos que nos señala en cada una de las áreas nos ayudaran mucho para trabajar en estas áreas de oportunidad y seguir ofreciendo a nuestros huéspedes una memorable Experiencia Lucerna.
Le esperamos pronto, sera un placer asistirle.
Saludos.
By Mike
Reviewed: 6 years ago (05/03/2020)
Date of experience: 02/2020

My overall experience was great. Nothing to be complained except internet service, which was slow and inconsistent.

By Alma Loera
Reviewed: 6 years ago (05/03/2020)
Date of experience: 02/2020

Excelente servicio,trato,el hotel increíble ,felicidades por tan bonito ambiente, todos con la camiseta bien puesta y el resultado de ello se refleja en el trato hacia los clientes ,gracias !

No Public Name
Reviewed: 6 years ago (05/03/2020)
Date of experience: 03/2020

Wonderful!

Dear Guest,
We are grateful for your feedback about your recent stay at Lucerna Tijuana.
Looking forward to welcoming you back.
Kind regards.
No Public Name
Reviewed: 6 years ago (04/03/2020)
Date of experience: 03/2020

El Sr Mario que esta en el restaurant nos atendio de maravilla en la cena y el desayuno buffet estuvo delicioso

By Ashley
Reviewed: 6 years ago (04/03/2020)
Date of experience: 02/2020

Beautiful Hotel with amazing service . Definitely worth every penny .

No Public Name
Reviewed: 6 years ago (03/03/2020)
Date of experience: 03/2020

me isiseron dos cobros ami tarjeta nose por que ahora me va tocar que llamar y ver como arreglo que me allan cobrado dos beces , y me agan un reembolso , ami tarjeta ,,mala experiencia. !!

By xxx
Reviewed: 6 years ago (03/03/2020)
Date of experience: 02/2020

Excelente!

No Public Name
Reviewed: 6 years ago (03/03/2020)
Date of experience: 02/2020

Very pleasant stay.

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