Hotel Lucerna Tijuana

Buena pero algo inconsistente en el baño, no siempre dejaban tapete

Guest has not commented on review

Buena, faltaria difundir mas las actividades culturales de Tijuana

Muy buena

Check in, as always, was excellent. The rest of the experience was ok. There was some noisy construction at the hotel, which woke us 2 mornings around 7 a.m. There was also inconsistency with receiving hand towels and washcloths, no safe in the room and contrary to your website, there was no coffee maker in the room. The restaurant staff were friendly, but either not enough of them, or not well managed. We ate there every morning and 1 evening and had similar experiences each time, whether the restaurant was busy or not. The staff didnt ask about our needs once we were served. Do you need anything else? Can i refill your coffee? If we could get someones attention, they were happy to take care of us. Check out was seamless. I spoke to the staff about my concerns and they requested I include them in my comments.

Buena y agradable

Excelente

Mi estancia fue agradable, la habitación fue cómoda, con todos los servicios. Los alimentos fueron buenos. El servicio y atención del personal fue excelente.

Solo llegué a dormir, pero el hotel es muy bonito, buenas instalaciones y atención. La cama y almohadas muy cómodas. Muy bien localizado. Definitivamente volvería al hotel en otra visita.

The guy who checked us in was rude thats my only complaint other then that everything was great!!!!