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Public Reviews Score
86%

"Very satisfied"

Based on 3,896 reviews
:
By la habitation no vale la pena..
Reviewed: 5 years ago (15/05/2022)
Date of experience: 05/2022

me hospede en la habitation 616, el boton "6" del elevador esta duro y a veces se ilumina y a veces no cuando es presionado.....imposible saber si el sistema de tarjeta en el elevador funciona. Por todo esto y las condiciones de la habitación mi experiencia y la de mi esposa fue MALA.

By MIREYA
Reviewed: 5 years ago (14/05/2022)
Date of experience: 05/2022

MY FAMILY AND I, FOR YEARS WE STAY IN LUCERNA AND NEVER WE HAVE A BAD EXPERIECE , BUT THE LAST STAY THE CHECK INN STAFF ARE SO RUDE AND BAD ACTTITUDE

By Rob Sullivan
Reviewed: 5 years ago (13/05/2022)
Date of experience: 05/2022

Excellent experience. Wonderful hotel and recommend to others.

By Jackie McKinney
Reviewed: 5 years ago (13/05/2022)
Date of experience: 05/2022

wonderfull every one was helpfull andd polite food was outstanding would do it again

By Carlos Eduardo Cortes
Reviewed: 5 years ago (13/05/2022)
Date of experience: 05/2022

Buena ,debe de mejorar

By Alejandro Gonzalez
Reviewed: 5 years ago (12/05/2022)
Date of experience: 05/2022

Excelente, todo recepcion muy amables y atentos

No Public Name
Reviewed: 5 years ago (12/05/2022)
Date of experience: 05/2022

Todo muy bien Muchas gracias. Muchas Felicidades !!

No Public Name
Reviewed: 5 years ago (12/05/2022)
Date of experience: 05/2022

Nice place to stay but lacked some basic features for the money.

By Rosaura
Reviewed: 5 years ago (11/05/2022)
Date of experience: 05/2022

I got lol out of the lunch are because we took to long eating and I stay at the hotel will never come back

No Public Name
Reviewed: 5 years ago (11/05/2022)
Date of experience: 05/2022

BUENA, EL SERVICOI SIEMPRE ES BUENO Y LA ATENCION TAMBIEN. TAL VEZ HAGA FALTA MODERNIZAR UN POCO LAS INSTALACIONES.

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