Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 3,896 reviews
:
No Public Name
Reviewed: 7 years ago (23/02/2020)
Date of experience: 02/2020

Dirty room. Lost my dinner reservations for Valentine’s Day. Heater broken. No electricity or hot water on Sunday. Manager on duty says GM will contact me Monday. Never happened. Called Expedia and hotel never called them back either. Over priced low quality food at buffet. Never returning here.

By Dean Vanecek
Reviewed: 7 years ago (23/02/2020)
Date of experience: 02/2020

I stayed at the Marriott in Tijuana the night before staying at your hotel. Your prices are higher but I do like you location better. If I am looking at price I do like the Marriott. This was the first time I stayed at the Hotel Lucerna in Tijuana. Over all a good time there. May have to try your hotel again to better compare to the Marriott.

By Julián Arcos
Reviewed: 7 years ago (22/02/2020)
Date of experience: 02/2020

Guest has not commented on review

By Judy Escoto
Reviewed: 7 years ago (22/02/2020)
Date of experience: 02/2020

Excellent
Staff was nice and helpful. I needed a taxi and the bell man went to go get me one

By Raúl
Reviewed: 7 years ago (22/02/2020)
Date of experience: 02/2020

Buena, para mejorar las toallas del baño ya están viejas y deshilachadas

By Alberto Di Caprio
Reviewed: 7 years ago (22/02/2020)
Date of experience: 02/2020

Wonderful

No Public Name
Reviewed: 7 years ago (22/02/2020)
Date of experience: 02/2020

Out side beautiful. Room lacking. No clock. One washcloth... one day no washcloth. Calking around around bathtub ugly looking moldy. Towels were old and frayed. No pen at desk. No hair conditioner. Not impressed with room.

No Public Name
Reviewed: 7 years ago (22/02/2020)
Date of experience: 02/2020

MUY BUENA COMO SIEMPRE

No Public Name
Reviewed: 7 years ago (22/02/2020)
Date of experience: 02/2020

Trabajo

No Public Name
Reviewed: 7 years ago (21/02/2020)
Date of experience: 01/2020

Muy buena estadia siempre me quedo en suite lo unico el area de comida que ponen en piso 5 no le cambian nada lo mismo todo el tiempo ya ni me molesto en usarlo
La personas que ponen ahi muy amables pero gerencia no toma notas de lo que no nos gusta muchas gracias por su atencion

Back to Top CERTIFICATE what's this?