Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 3,896 reviews
:
No Public Name
Reviewed: 7 years ago (30/01/2020)
Date of experience: 01/2020

Guest has not commented on review

By Lic. Abigail Robles
Reviewed: 7 years ago (29/01/2020)
Date of experience: 01/2020

Guest has not commented on review

No Public Name
Reviewed: 7 years ago (29/01/2020)
Date of experience: 01/2020

Exceptionally warm friendly staff and immaculate facility. Highly recommend!

By Horacio Huerta
Reviewed: 7 years ago (29/01/2020)
Date of experience: 01/2020

Good, Would have been better if we would have received a ride to Cuauhtémoc Plaza. We were denied

No Public Name
Reviewed: 7 years ago (29/01/2020)
Date of experience: 01/2020

Love love love the service. You all are great!

By Carlos Pelayo
Reviewed: 7 years ago (29/01/2020)
Date of experience: 01/2020

Guest has not commented on review

Estimado huésped , agradecemos la calificación otorgada en su reciente visita a Hotel Lucerna Tijuana, estuvimos experimentando fallas con nuestro proveedor de Internet pero ya se tiene solucionado , esperamos nos de la oportunidad de servirle nuevamente , sera un placer asistirle.
No Public Name
Reviewed: 7 years ago (29/01/2020)
Date of experience: 01/2020

Excelente atención

By Jose
Reviewed: 7 years ago (29/01/2020)
Date of experience: 01/2020

Perfect

No Public Name
Reviewed: 7 years ago (29/01/2020)
Date of experience: 01/2020

Muy buena por la amabilidad de su personal y que el desayuno se encuentra listo desde muy temprano,lo que apreciamos muchísimo la gente que tienen compromisos de trabajo a primera hora de la mañana

By Francisco Belmontes
Reviewed: 7 years ago (29/01/2020)
Date of experience: 01/2020

It was a pleasant stay until my neighbor came knocking on my door asking me to lower the television volume down because they couldn't sleep. I called front desk and they offered to move me from rooms which sucked because we waited 1 hr plus fro them to move us. I feel like they should have moved the people next to us. Also I never received towels and shampoo when I called for them.

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