Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,484 reviews
:
No Public Name
Reviewed: 5 weeks ago (12/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Muchas gracias por su valoración. Nos complace saber que quedó contento con el servicio. Será un honor recibirle nuevamente.
By Doug Brown
Reviewed: 5 weeks ago (12/11/2025)
Date of experience: 11/2025

Very friendly staff and location. The front seat helped me arrange rides and gave excellent recommendations for places to see and eat. The staff talked and translated my needs to the drivers which eased my travel concerns. I will 100% stay at lucerna hotel when in TJ again. I wholly endorse this place!

We truly appreciate your wonderful feedback! We’re glad our staff and location made your stay special. Thank you for your endorsement — we look forward to your next visit to Hotel Lucerna Tijuana.
By Marco Lugo
Reviewed: 5 weeks ago (11/11/2025)
Date of experience: 11/2025

Excelente servicio y amabilidad por parte del personal

¡Qué gusto leer su comentario! Nos alegra saber que tuvo una buena experiencia y que nuestro equipo la hizo aún mejor. ¡Gracias por elegirnos!
By Sofia Aguirre
Reviewed: 5 weeks ago (10/11/2025)
Date of experience: 11/2025

Good

Thank you very much for your review. We’re pleased to know that you were satisfied with our service. It will be an honor to welcome you again.
By Miguel Olea
Reviewed: 5 weeks ago (09/11/2025)
Date of experience: 11/2025

Very beautiful hotel with great customer service.

Thank you for your kind words! We’re so glad you enjoyed our hotel and service. We hope to welcome you back soon!
No Public Name
Reviewed: 5 weeks ago (08/11/2025)
Date of experience: 11/2025

GOOD!

Thank you very much for your review. We’re pleased to know that you were satisfied with our service. It will be an honor to welcome you again.
No Public Name
Reviewed: 5 weeks ago (07/11/2025)
Date of experience: 11/2025

The reception people were very helpful and I had a great stay

Thank you very much for your kind comment. We’re glad to know you had a great stay and that our front desk team was helpful. We look forward to welcoming you back soon.
By Luis Enriquez
Reviewed: 6 weeks ago (06/11/2025)
Date of experience: 11/2025

Una buena escapada de fin de semana, lugar tranquilo con un staff amable y eficaz

Muchas gracias por compartir su experiencia. Nos alegra saber que disfrutó de una agradable escapada de fin de semana y que nuestro equipo contribuyó a que su estancia fuera placentera. Será un gusto recibirle nuevamente pronto.
No Public Name
Reviewed: 6 weeks ago (06/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Muchas gracias por su valoración. Nos complace saber que quedó contento con el servicio. Será un honor recibirle nuevamente.
No Public Name
Reviewed: 6 weeks ago (06/11/2025)
Date of experience: 10/2025

Guest has not commented on review

Thank you very much for your review. We’re pleased to know that you were satisfied with our service. It will be an honor to welcome you again.
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