Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,606 reviews
:
By Raymond Vergara
Reviewed: 1 year ago (01/04/2025)
Date of experience: 03/2025

First time we stayed at this hotel, we were very impressed with the room, staff and overall, the dining experience was amazing. Your breakfast buffet and made to order omelets was delicious. We will definitely stay here again in the future and recommended to family members and friends.

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By Sidney Bolivar
Reviewed: 1 year ago (01/04/2025)
Date of experience: 03/2025

Todo fue muy placentero, excepto el el brunch del domingo mi esposa pidió una copa de vino blanco. El costo fue de $450.00 pesos Mx = a $22.00
Fue una exageración de un cobro por una copa de vino. Ni en Europa, ni en Asia y ni en Estados Unidos hemos pagado $22.00 por una copa de vino. Nos da miedo regresar.

Estimado huesped
Gracias por compartir su experiencia con nosotros. Tomamos en cuenta sus comentarios, estaremos trabajando en ellos. Agradecemos su preferencia, lo esperamos nuevamente pronto.
By NESTOR MORAN
Reviewed: 1 year ago (31/03/2025)
Date of experience: 03/2025

EXCELLENT, VERY CLEAN AND READY TO GO

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
No Public Name
Reviewed: 1 year ago (31/03/2025)
Date of experience: 03/2025

Excelente

Estimado huesped
Gracias por compartir su maravillosa experiencia con nosotros. Nos alegra mucho saber que su estancia fue de su agrado y que todo cumplió con sus expectativas. Esperamos tener el placer de recibirlo nuevamente en el futuro
By Jenny
Reviewed: 1 year ago (31/03/2025)
Date of experience: 03/2025

Me encantó el hotel pensé que mi habitación tendría tina de baño pero no me desagrada, lo único que si me dejó con mal sabor fue que me entregaron mi habitación después 40 min de mi check in

Estimada huesped
Gracias por compartir su maravillosa experiencia con nosotros. Nos alegra mucho saber que su estancia fue de su agrado y que todo cumplió con sus expectativas. Esperamos tener el placer de recibirla nuevamente en el futuro
By Sheila Mantei
Reviewed: 1 year ago (31/03/2025)
Date of experience: 03/2025

Had a great experience at the Lucerna Hotel in Tijuana! Beautiful room overlooking the pool. Had the best chicken tortilla soup in the restaurant! Would definitely stay there again.

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By Juan de León
Reviewed: 1 year ago (31/03/2025)
Date of experience: 03/2025

Guest has not commented on review

Estimado huesped
Gracias por compartir su maravillosa experiencia con nosotros. Nos alegra mucho saber que su estancia fue de su agrado y que todo cumplió con sus expectativas. Esperamos tener el placer de recibirlo nuevamente en el futuro.
No Public Name
Reviewed: 1 year ago (30/03/2025)
Date of experience: 03/2025

Guest has not commented on review

Estimado huesped
Gracias por compartir su maravillosa experiencia con nosotros. Nos alegra mucho saber que su estancia fue de su agrado y que todo cumplió con sus expectativas. Esperamos tener el placer de recibirlo nuevamente en el futuro.
No Public Name
Reviewed: 1 year ago (30/03/2025)
Date of experience: 03/2025

Love the staff there!

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By Robin Willoughby
Reviewed: 1 year ago (29/03/2025)
Date of experience: 03/2025

No coffee in room, toilet is like a child height toilet. Road noise way too much.

Dear Mr. Robin
Thank you for sharing your experience with us. We are going to be working on your comments. thank you.
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