Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,606 reviews
:
No Public Name
Reviewed: 1 year ago (24/03/2025)
Date of experience: 03/2025

Everything including this stay has been excellent in every way

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By Leslie
Reviewed: 1 year ago (24/03/2025)
Date of experience: 03/2025

Staff makes this place grounds are clean room was pleasant but had a paint smell to it, shower was a nit dated in the tiles, and the door stopper was very inconveniently places. Food was excellent drinks were good at bar, we would stay again and enjoy the Lucerna brand when traveling in Mexico

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By Billy morris
Reviewed: 1 year ago (24/03/2025)
Date of experience: 03/2025

Great

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By Barbara Hutzler
Reviewed: 1 year ago (23/03/2025)
Date of experience: 03/2025

I was very comfortable in the room. I was there for 3 days . If I were to stay again I would ask for a room facing the pool. The side I was on was noisy from the traffic & construction next door. The Broth I ordered was too Salty & I know that can be adjusted very easy.

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By Jodi
Reviewed: 1 year ago (23/03/2025)
Date of experience: 03/2025

Great! Staff os increíble

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By Gwendolyne Montes de Oca
Reviewed: 1 year ago (23/03/2025)
Date of experience: 03/2025

Guest has not commented on review

Estimado huesped
Gracias por compartir su maravillosa experiencia con nosotros. Nos alegra mucho saber que su estancia fue de su agrado y que todo cumplió con sus expectativas. Esperamos tener el placer de recibirlo nuevamente en el futuro.
By Jesus Moreno
Reviewed: 1 year ago (23/03/2025)
Date of experience: 03/2025

Wonderful

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By Joseph Nazari
Reviewed: 1 year ago (22/03/2025)
Date of experience: 03/2025

Overall experience was good. I was told breakfast was included but later I did receive a bill for breakfast for just a coffee and fruit bowel.

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By Mario Steenman
Reviewed: 1 year ago (22/03/2025)
Date of experience: 03/2025

Crear bestia people

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By Miguel
Reviewed: 1 year ago (21/03/2025)
Date of experience: 03/2025

It was okey, But still have pending transaction and they told me twice to lower tv

We appreciate you sharing your experience with us. We apologize for the inconvenience and want to assure you that we have taken each of your comments into account. We are already working on them to improve our service.
We remain attentive and at your disposal. If you require any assistance, please do not hesitate to let us know. It will be a pleasure to assist you.
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