Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,499 reviews
:
By ana munoz
Reviewed: 11 months ago (22/01/2025)
Date of experience: 01/2025

Good service
Safe place

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
No Public Name
Reviewed: 11 months ago (21/01/2025)
Date of experience: 01/2025

I very much enjoyed my stay & will be booking again in the future.

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
By Mike Wright
Reviewed: 11 months ago (21/01/2025)
Date of experience: 12/2024

We stayed in a concierge level room. Quiet floor and nice "comfort" food for breakfast. Also, coffee and tea availability after hours.

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
By Jonathan Flores
Reviewed: 11 months ago (21/01/2025)
Date of experience: 01/2025

Extremely friendly staff. Clean and very well out together. Definitely recommend!!

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
No Public Name
Reviewed: 11 months ago (21/01/2025)
Date of experience: 01/2025

Guest has not commented on review

Estimado huesped
Agradecemos que haya tomado el tiempo de responder a nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; seguiremos trabajando para que sus próximas visitas sean de igual manera placenteras.¡Es un placer atenderle!
No Public Name
Reviewed: 11 months ago (20/01/2025)
Date of experience: 01/2025

BUENA.... AL HOTEL LE HACE FALTA MANTENIMIENTO EN LAS HABITACIONES EN ESPECIAL A LOS BAÑOS... ESTAN LIMPIOS PERO YA MUY GASTADOS... URGE....

Estimado huesped
Agradecemos que haya tomado el tiempo de responder a nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; seguiremos trabajando para que sus próximas visitas sean de igual manera placenteras.¡Es un placer atenderle!
By Denise Hernandez
Reviewed: 11 months ago (20/01/2025)
Date of experience: 01/2025

Beautiful hotel and excellent staff.

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
No Public Name
Reviewed: 11 months ago (20/01/2025)
Date of experience: 01/2025

The Hotel Lucerna earns it’s 5 star rating everyday with the friendly and helpful staff. Love this place and I will visit again soon

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
No Public Name
Reviewed: 11 months ago (20/01/2025)
Date of experience: 01/2025

Guest has not commented on review

Estimado huesped
Agradecemos que haya tomado el tiempo de responder a nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; seguiremos trabajando para que sus próximas visitas sean de igual manera placenteras.¡Es un placer atenderle!
By Patricia
Reviewed: 11 months ago (20/01/2025)
Date of experience: 01/2025

Fantastic

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
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