Hotel Lucerna Tijuana

It was a great place to stay.

Todo súper bien, lo único es que encontré una cucaracha en la cama.

I like the service

Its was Okay, until the night, all of the noise from the work that was going on keep me and my wife up, I don't know what they were doing, it sounded like the were cleaning out the drain, and the pounding was loud. We didn't even stall for breakfast that came with the room, we just left to get home.

Overall very happy with our stay, room was comfortable and bed was nice, we received a free upgrade which included free drinks and appetizers and continental breakfast.

Guest has not commented on review

Pésimo. El personal de recepción es super grosero, se ponen a estorbar y no se quitan para que la gente pase, son majaderos en sus contestaciones, igual el restaurante Pésimo servicio. En la habitación dan una botella de shampoo solamente, no proporcionan acondicionador y el jabón es de lo más corriente, causa comezón en la piel, el clima de la habitación super sonoro hacia mucho escándalo, la puerta del baño no cerraba y cuando se reportó, mandaron a una señora que nos dijo que teníamos prácticamente que azotar la puerta para que cerrara. No lo recomiendo ni para negocios, ni para viaje de ocio ni nada. No volvería.

Muy mala

Great

The staff is incredibly friendly, atmosphere amazing. The only downside is cost of drinks at bar seemed more like San Diego prices than Tijuana. But all in all I definitely will be back!