Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,606 reviews
:
By Manny Rosas
Reviewed: 1 year ago (25/01/2025)
Date of experience: 01/2025

Great service. Friendly staff. Had a tampiquena-dry meet, very flat flavorless enchilada.

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
No Public Name
Reviewed: 1 year ago (25/01/2025)
Date of experience: 01/2025

Amazing

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
No Public Name
Reviewed: 1 year ago (24/01/2025)
Date of experience: 01/2025

Very good

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
By Norma Castillo
Reviewed: 1 year ago (24/01/2025)
Date of experience: 01/2025

Me gustaría saber por qué me están quitando de mi Cash App 200 y algo dólares y yo pagué cuando estaba ahí. Yo no me quedé el día sábado, yo chequé un día nomás lo renté el viernes para salirme el sábado y no me queda el sábado para irme el domingo, y me gustaría que me regresaran los 200 y algo que me quitaron de mi casa por favor

Estimada huesped
Agradecemos que haya tomado el tiempo de responder a nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; seguiremos trabajando para que sus próximas visitas sean de igual manera placenteras.¡Es un placer atenderle!
No Public Name
Reviewed: 1 year ago (24/01/2025)
Date of experience: 01/2025

Satisfactoria pero un poco ruido

Estimada huesped
Agradecemos que haya tomado el tiempo de responder nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; trabajaremos en las observaciones que nos hace seguiremos trabajando para que sus próximas visitas sean mas placenteras.¡Es un placer atenderle!
No Public Name
Reviewed: 1 year ago (23/01/2025)
Date of experience: 01/2025

Everything was great except our room was next to the elevator and the noise kept waking us up at night . Next time I will co form is not next to an elevator

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
No Public Name
Reviewed: 1 year ago (22/01/2025)
Date of experience: 01/2025

El servicio del restaurante y la comida es buena, pero, sumamente cara, cómo 40% más caro que el hotel Marriott .

Estimado huesped
Agradecemos que haya tomado el tiempo de responder a nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; trabajaremos en las observaciones que nos hace con respecto al restaurante seguiremos trabajando para que sus próximas visitas sean de igual manera placenteras.¡Es un placer atenderle!
By ana munoz
Reviewed: 1 year ago (22/01/2025)
Date of experience: 01/2025

Good service
Safe place

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
No Public Name
Reviewed: 1 year ago (21/01/2025)
Date of experience: 01/2025

I very much enjoyed my stay & will be booking again in the future.

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
By Mike Wright
Reviewed: 1 year ago (21/01/2025)
Date of experience: 12/2024

We stayed in a concierge level room. Quiet floor and nice "comfort" food for breakfast. Also, coffee and tea availability after hours.

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
Back to Top CERTIFICATE what's this?