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Public Reviews Score
86%

"Very satisfied"

Based on 3,889 reviews
:
By Angel Ibarra
Reviewed: 1 year ago (15/05/2025)
Date of experience: 05/2025

Very welcoming and kind staff, easy to check in. Wonderful location. Never no problems highly recommend!

Dear Mr. Ibarra,

Thank you for sharing your wonderful experience with us.
We are very happy to know that our staff was friendly and that you enjoyed a comfortable experience.
We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
No Public Name
Reviewed: 1 year ago (15/05/2025)
Date of experience: 05/2025

Bathroom needs renovations. Felt old, dirty and unpleasant.

Dear Mr. Cantu,
We appreciate you taking the time to share your experience with us. We regret that we did not meet your expectations and will be working on your comments.
We are pleased to know that our staff was friendly. However, we understand there are areas for improvement.

We look forward to serving you again in the future and improving your experience. Your feedback is important to us.
No Public Name
Reviewed: 1 year ago (15/05/2025)
Date of experience: 05/2025

Tienen. Que mejorar el sistema de drenaje, mi cuarto olía a caño! Gracias

Estimada Srita. Gomez

Lamentamos sinceramente el inconveniente relacionado con el sistema de drenaje durante su estancia. Agradecemos que haya compartido su experiencia, ya que sus comentarios son valiosos para ayudarnos a mejorar nuestras instalaciones.
Esperamos poder cumplir sus expectativas en una proxima ocasion. Muchas gracias!
No Public Name
Reviewed: 1 year ago (14/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Estimado Señor DEITA

Gracias por compartir su maravillosa experiencia con nosotros. Nos alegra mucho saber que su estancia fue de su agrado y que todo cumplió con sus expectativas. Esperamos tener el placer de recibirlo nuevamente en el futuro.
By Mark Messier
Reviewed: 1 year ago (14/05/2025)
Date of experience: 05/2025

Excellent

Dear Mr. Messier,

Thank you for sharing your wonderful experience with us. We regret that the internet quality did not fully meet your expectations. We value your feedback and are always looking for ways to improve to provide an exceptional experience.
We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By javier san vicente
Reviewed: 1 year ago (13/05/2025)
Date of experience: 04/2025

Excelente experiencia felicidades

Estimado Sr San Vicente,
Agradecemos sinceramente sus amables palabras y nos alegra mucho saber que tuvo una excelente experiencia con nosotros.
Nos llena de satisfacción saber que disfrutó de la calidad de nuestras habitaciones, así como del servicio amable y eficiente de nuestro personal.
Esperamos recibirlo nuevamente en nuestro hotel pronto.
By David
Reviewed: 1 year ago (13/05/2025)
Date of experience: 05/2025

El hotel requiere una remodelación de las habitaciones ya que son muy viejas y no cumplen con requisitos minimos actuales de la industria

Estimado Sr David
Agradecemos sus valiosos comentarios post-estancia, estos nos ayudan a saber en que podemos mejorar para ofrecerles una mejor calidad y confort durante sus visitas. Esperamos que en su proxima estancia podamos cumplir con sus expectativas.
No Public Name
Reviewed: 1 year ago (12/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Estimado Sr Navarrete
Muchas gracias por sus amables comentarios, esperamos seguir ofreciendole un servicio y calidad excelente durante sus estancias futuras.
By Anthony Reyes
Reviewed: 1 year ago (12/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Estimado Sr. Reyes
Agradecemos sinceramente sus amables palabras y nos alegra mucho saber que tuvo una excelente experiencia con nosotros.
Nos llena de satisfacción saber que disfrutó de la calidad de nuestras habitaciones, así como del servicio amable y eficiente de nuestro personal.
Esperamos recibirlo nuevamente en nuestro hotel pronto.
No Public Name
Reviewed: 1 year ago (12/05/2025)
Date of experience: 05/2025

GREAT!!

Dear Mr. Herrera
We sincerely appreciate your kind words and are delighted to know that you had an excellent experience with us.
We are delighted to know that you enjoyed the quality of our rooms and the friendly and efficient service of our staff.
We look forward to welcoming you back to our hotel soon.
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