Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,606 reviews
:
No Public Name
Reviewed: 1 year ago (15/01/2025)
Date of experience: 01/2025

Excelente estancia

Estimado huesped
Agradecemos que haya tomado el tiempo de responder a nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; seguiremos trabajando para que sus próximas visitas sean de igual manera placenteras.¡Es un placer atenderle!
By Juan garcia
Reviewed: 1 year ago (14/01/2025)
Date of experience: 01/2025

Exelente

Estimado huesped
Agradecemos que haya tomado el tiempo de responder a nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; seguiremos trabajando para que sus próximas visitas sean de igual manera placenteras.¡Es un placer atenderle!
No Public Name
Reviewed: 1 year ago (14/01/2025)
Date of experience: 01/2025

Great place with neat amenities

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
No Public Name
Reviewed: 1 year ago (13/01/2025)
Date of experience: 01/2025

Guest has not commented on review

Estimado huesped
Agradecemos que haya tomado el tiempo de responder a nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; seguiremos trabajando para que sus próximas visitas sean de igual manera placenteras.¡Es un placer atenderle!
By Lucy
Reviewed: 1 year ago (12/01/2025)
Date of experience: 01/2025

Guest has not commented on review

Estimada huesped
Agradecemos que haya tomado el tiempo de responder a nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; seguiremos trabajando para que sus próximas visitas sean de igual manera placenteras.¡Es un placer atenderle!

By Ricardo Acosta
Reviewed: 1 year ago (12/01/2025)
Date of experience: 01/2025

Amazing

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
No Public Name
Reviewed: 1 year ago (11/01/2025)
Date of experience: 01/2025

Good experience overall. The food is a little pricey, but the restaurants are good. The Wi-Fi is absolutely terrible so if you are in town on business or confined to your room due to a medical procedure forget about this hotel. You cannot make 30 seconds without a screen failing to load. For example YouTube videos barely load and drop out, tic toc clips barely load and drop out. The waiter did room service and we had to try several times to pay the bill with the Wi-Fi and we had to go out into the hallway to get it pain with the device. But other than that, the hotel was really very nice and no complaints. Oh, those mirrors with the super bright LED Light that keep you awake all not have got to go. Bring an eye mask if you are sensitive to lights on in your room. Whatever manager purchased those mirrors with the LEDs messed up.

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property. We are going to be working on your comments. Your satisfaction is our top priority, and we look forward to hosting you again
By Pablo Coria
Reviewed: 1 year ago (10/01/2025)
Date of experience: 01/2025

Guest has not commented on review

Estimado huesped
Agradecemos que haya tomado el tiempo de responder a nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; seguiremos trabajando para que sus próximas visitas sean de igual manera placenteras.¡Es un placer atenderle!
No Public Name
Reviewed: 1 year ago (09/01/2025)
Date of experience: 01/2025

Would absolutely stay again. Staff was kind and helpful. Clean environment. Confirtable and safe.

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
By Arturo
Reviewed: 1 year ago (08/01/2025)
Date of experience: 01/2025

Great

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
Back to Top CERTIFICATE what's this?