Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 3,606 reviews
:
No Public Name
Reviewed: 1 year ago (31/12/2024)
Date of experience: 12/2024

The Hotel Lucerna is a great place to stay. Room was exceptional, staff friendly, and the food is exquisite. I would not hesitate to recommend the Hotel Lucerna to my closest friends and family. If you choose Lucerna you will not be disappointed!

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
By Braulio Pallares Duarte
Reviewed: 1 year ago (31/12/2024)
Date of experience: 12/2024

Very satisfied, we’ve stayed at Lucerna hotels for a long and always have had a very good experience. Thank you.

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
By Wayne Stobaugh
Reviewed: 1 year ago (30/12/2024)
Date of experience: 12/2024

Very good as always

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
By Elizabeth
Reviewed: 1 year ago (30/12/2024)
Date of experience: 12/2024

El hotel me gusta, pero no me gustó que la persona que me llevó el desayuno me dijo “ábrame bien la puerta de todas formas me va a dar propina” se me hizo de muy mal gusto su comentario y realmente me incomodó.

Estimada huesped
Agradecemos que haya tomado el tiempo de responder a nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; trabajaremos en la obervaciónn que nos hace, lamentamos el inconveniente seguiremos trabajando para que sus próximas visitas sean de igual manera placenteras.
¡Es un placer atenderle!
No Public Name
Reviewed: 1 year ago (30/12/2024)
Date of experience: 12/2024

Beautiful grounds and very hospitable, professional and friendly staff. I would defintely stay here again.

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
By Ignacio Sanchez
Reviewed: 1 year ago (28/12/2024)
Date of experience: 12/2024

Guest has not commented on review

Estimado huesped
Agradecemos que haya tomado el tiempo de responder a nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; seguiremos trabajando para que sus próximas visitas sean de igual manera placenteras.
¡Es un placer atenderle!
By Daniel Alterman
Reviewed: 1 year ago (28/12/2024)
Date of experience: 12/2024

Guest has not commented on review

Estimado huesped
Agradecemos que haya tomado el tiempo de responder a nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; seguiremos trabajando para que sus próximas visitas sean de igual manera placenteras.
¡Es un placer atenderle!
No Public Name
Reviewed: 1 year ago (28/12/2024)
Date of experience: 12/2024

Very friendly staff

Dear Guest We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.Your satisfaction is our top priority, and we look forward to hosting you again
No Public Name
Reviewed: 1 year ago (26/12/2024)
Date of experience: 12/2024

Muy buena. Se debe cambiar los focos fundidos de las lámparas de lectura.

Estimada huesped
Agradecemos que haya tomado el tiempo de responder a nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; seguiremos trabajando para que sus próximas visitas sean de igual manera placenteras.
¡Es un placer atenderle!
By JAVIER VILLODRES
Reviewed: 1 year ago (24/12/2024)
Date of experience: 12/2024

Siempre es una buena experiencia volver a Tijuana y sentirse como en casa con ustedes.

Estimado huesped
Agradecemos que haya tomado el tiempo de responder a nuestra encuesta. Nos da gusto saber que su experiencia fue lo que esperaba; seguiremos trabajando para que sus próximas visitas sean de igual manera placenteras.
¡Es un placer atenderle!
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