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Public Reviews Score
86%

"Very satisfied"

Based on 3,889 reviews
:
No Public Name
Reviewed: 2 years ago (26/04/2025)
Date of experience: 04/2025

Overall everything was excellent. The only thing that I disliked was that on the Internet said that you would have a free Buffet in the morning we went to claim they were going to charge me $20 per person. We went to ask at the reservation desk and they said they couldn’t do anything about it. .Second there is no USB connections in the rooms they were only on the ground level. would I stay here again? Yes they were that nice.

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
No Public Name
Reviewed: 2 years ago (25/04/2025)
Date of experience: 04/2025

Guest has not commented on review

Gracias por compartir su maravillosa experiencia con nosotros. Nos alegra mucho saber que su estancia fue de su agrado y que todo cumplió con sus expectativas. Esperamos tener el placer de recibirla nuevamente en el futuro.
No Public Name
Reviewed: 2 years ago (25/04/2025)
Date of experience: 04/2025

The AC didn’t work great, food in the restaurant expensive, kind staff

Thank you for sharing your experience with us. We apologize about the incovinence, we are already working on your observations We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
No Public Name
Reviewed: 2 years ago (25/04/2025)
Date of experience: 04/2025

Excelente!!

Gracias por compartir su maravillosa experiencia con nosotros. Nos alegra mucho saber que su estancia fue de su agrado y que todo cumplió con sus expectativas. Esperamos tener el placer de recibirla nuevamente en el futuro.
By Emily
Reviewed: 2 years ago (22/04/2025)
Date of experience: 04/2025

Left my Gucci belt in the closet on accident called and asked if house keeping turned it in and they called me back said house keeping did not find anything. Of course they are gonna say that it’s a Gucci belt joke was on me thinking there’s still honest people in the world.

Thank you for sharing your experience with us. We apologize about the incovinence, we are already working on your observations We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
No Public Name
Reviewed: 2 years ago (22/04/2025)
Date of experience: 04/2025

The stay was great, the only issue was the rooms were too hot. We went with a group and thought it was only our room that was hot. Come to find out everyone else’s rooms were hot too and nobody was able to adjust the thermostat.

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By OSCAR TAPIA
Reviewed: 2 years ago (21/04/2025)
Date of experience: 04/2025

Guest has not commented on review

Gracias por compartir su maravillosa experiencia con nosotros. Nos alegra mucho saber que su estancia fue de su agrado y que todo cumplió con sus expectativas. Esperamos tener el placer de recibirla nuevamente en el futuro.
By Krishna Golas
Reviewed: 2 years ago (21/04/2025)
Date of experience: 04/2025

Guest has not commented on review

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By Alfredo Izaguirre
Reviewed: 2 years ago (21/04/2025)
Date of experience: 04/2025

Estupenda atención. Mucha amabilidad y respuesta inmediata. El Gerente General muy atento ante cualquier necesidad.

Gracias por compartir su maravillosa experiencia con nosotros. Nos alegra mucho saber que su estancia fue de su agrado y que todo cumplió con sus expectativas. Esperamos tener el placer de recibirla nuevamente en el futuro.
No Public Name
Reviewed: 2 years ago (21/04/2025)
Date of experience: 04/2025

Guest has not commented on review

Gracias por compartir su maravillosa experiencia con nosotros. Nos alegra mucho saber que su estancia fue de su agrado y que todo cumplió con sus expectativas. Esperamos tener el placer de recibirla nuevamente en el futuro.
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