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Public Reviews Score
87%

"Very satisfied"

Based on 3,499 reviews
:
By Sergio
Reviewed: 1 year ago (28/10/2024)
Date of experience: 10/2024

Everything excellent thank you for your attentions !!

We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.
Your satisfaction is our top priority, and we look forward to hosting you again
By Cristina Parra
Reviewed: 1 year ago (28/10/2024)
Date of experience: 10/2024

It was really good, the rooms are very clean and nice. Staff was exceptionally friendly and polite. I loved my stay

We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.
Your satisfaction is our top priority, and we look forward to hosting you again
No Public Name
Reviewed: 1 year ago (28/10/2024)
Date of experience: 10/2024

En general esta bien
Sería importante poner atención a canceles de baño ya que en la 510 y 521 se sale el agua al bañarse.
Es necesario sellar con silicon

Estimado huésped.
Gracias por habernos elegido, por contestar nuestra encuesta de servicio y sus comentarios
Lo esperamos pronto nuevamente será un placer poder asistirle
Saludos
No Public Name
Reviewed: 1 year ago (28/10/2024)
Date of experience: 10/2024

Todo bien, solo un poco tardado el servicio para recibir facturas de hospedaje y alimentos

Estimada huésped.
Gracias por habernos elegido, por contestar nuestra encuesta de servicio y sus comentarios
La esperamos pronto nuevamente será un placer poder asistirle
Saludos
By Peter S.
Reviewed: 1 year ago (27/10/2024)
Date of experience: 10/2024

Overall very good, we got a room upgrade which was a nice surprise.

We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.
Your satisfaction is our top priority, and we look forward to hosting you again
By yennifer Andrea
Reviewed: 1 year ago (27/10/2024)
Date of experience: 10/2024

Espectacular, linda instalación amabilidad del personal

Estimada huésped.
Gracias por habernos elegido, por contestar nuestra encuesta de servicio y sus amables comentarios
La esperamos pronto nuevamente será un placer poder asistirle
Saludos
No Public Name
Reviewed: 1 year ago (27/10/2024)
Date of experience: 10/2024

I found the room to be satisfactory. The first morning I did not have hot water to shower. The second morning the sink did not have cold water. The amenities (shampoo, soaps, etc) were not replenished. and the third night the flush valve on the toilet was askew. Room service was prompt and pleasant.

I believe this hotel does not provide and in room coffee pot, microwave or refrigerator.

We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property. We are goimg to be working on your comments.
Your satisfaction is our top priority, and we look forward to hosting you again
No Public Name
Reviewed: 1 year ago (26/10/2024)
Date of experience: 10/2024

Good

We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.
Your satisfaction is our top priority, and we look forward to hosting you again
No Public Name
Reviewed: 1 year ago (26/10/2024)
Date of experience: 10/2024

Very friendly, gesticula grounds

We truly appreciate your feedback! It’s wonderful to know that our team made a positive impression and that you enjoyed the property.
Your satisfaction is our top priority, and we look forward to hosting you again
By Fabian
Reviewed: 1 year ago (25/10/2024)
Date of experience: 10/2024

Guest has not commented on review

Estimado huésped.
Gracias por habernos elegido, por contestar nuestra encuesta de servicio y su amable comentario
Lo esperamos pronto nuevamente será un placer poder asistirle
Saludos
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