Hotel Lucerna Tijuana hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 3,889 reviews
:
By Joseph Nazari
Reviewed: 2 years ago (22/03/2025)
Date of experience: 03/2025

Overall experience was good. I was told breakfast was included but later I did receive a bill for breakfast for just a coffee and fruit bowel.

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By Mario Steenman
Reviewed: 2 years ago (22/03/2025)
Date of experience: 03/2025

Crear bestia people

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By Miguel
Reviewed: 2 years ago (21/03/2025)
Date of experience: 03/2025

It was okey, But still have pending transaction and they told me twice to lower tv

We appreciate you sharing your experience with us. We apologize for the inconvenience and want to assure you that we have taken each of your comments into account. We are already working on them to improve our service.
We remain attentive and at your disposal. If you require any assistance, please do not hesitate to let us know. It will be a pleasure to assist you.
By Jordan taylor
Reviewed: 2 years ago (21/03/2025)
Date of experience: 03/2025

Tuve una muy buena experiencia, habitación comida y bien ambientada

Estimado Sr. Jordan
Gracias por compartir su maravillosa experiencia con nosotros. Nos alegra mucho saber que su estancia fue de su agrado y que todo cumplió con sus expectativas. Esperamos tener el placer de recibirlo nuevamente en el futuro.
By Erik
Reviewed: 2 years ago (21/03/2025)
Date of experience: 03/2025

Muuuuy rico

Estimado Sr. Erik
Gracias por compartir su maravillosa experiencia con nosotros. Nos alegra mucho saber que su estancia fue de su agrado y que todo cumplió con sus expectativas. Esperamos tener el placer de recibirlo nuevamente en el futuro.
No Public Name
Reviewed: 2 years ago (21/03/2025)
Date of experience: 03/2025

It’s my place to stay whenever I visit Tijuana!⭐️⭐️⭐️⭐️

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
By Gerardo
Reviewed: 2 years ago (20/03/2025)
Date of experience: 03/2025

Excelente

Gracias por compartir su maravillosa experiencia con nosotros. Nos alegra mucho saber que su estancia fue de su agrado y que todo cumplió con sus expectativas. Esperamos tener el placer de recibirlo nuevamente en el futuro.
No Public Name
Reviewed: 2 years ago (18/03/2025)
Date of experience: 03/2025

Los cuartos con un olor fuerte a cañeria.

Estimado Sr. Peña,
Agradecemos que haya compartido su experiencia con nosotros. Lamentamos el inconveniente causado y queremos asegurarle que tomamos en cuenta cada una de sus observaciones. Ya estamos trabajando en ellas para mejorar nuestro servicio.
Quedamos atentos y a su disposición. Si requiere cualquier asistencia, por favor no dude en hacérnoslo saber. Será un placer atenderle.
No Public Name
Reviewed: 2 years ago (18/03/2025)
Date of experience: 03/2025

Guest has not commented on review

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
No Public Name
Reviewed: 2 years ago (18/03/2025)
Date of experience: 03/2025

The hotel is very nice, clean and good location.

Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed your stay and that everything met your expectations. We hope to have the pleasure of welcoming you back in the future. Your preference and satisfaction are very important to us.
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