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Wonderful stay in a nice area. Quiet rooms! Perfect breakfast.
Two things: you could prohibit smoking on the terrace. Or allow it only at the far end..
Secondly we hanged our towels to use again( as was written in the bathroom) but we got clean ones everyday.
Thank you for your excellent review and positive feedback regarding your stay at our Hotel Ludwig van Beethoven. We are delighted to hear that you enjoyed your wonderful stay, the quiet rooms, and the perfect breakfast.
We regret the inconvenience regarding the towels. Furthermore, we take your feedback seriously and will review our cleaning protocol to ensure this is better managed in the future.
Regarding your point about smoking on the terrace, we appreciate your input. We will consider your suggestions and explore how to maintain a pleasant atmosphere for all our guests.
We value your high recommendation rating and look forward to welcoming you back on your next visit to Berlin. Should you have any further concerns or questions, please do not hesitate to contact us.
Best regards,
Ronny Stößer