No Public Name
Friends
20-29 years
Reviewed:
2 weeks ago
(01/04/2026)
Date of experience:
04/2026
By Mero
Alone
40-49 years
Reviewed:
2 weeks ago
(30/03/2026)
Date of experience:
03/2026
By roger collaris
Couple
60-69 years
Reviewed:
2 weeks ago
(29/03/2026)
Date of experience:
03/2026
No Public Name
Family
60-69 years
Reviewed:
2 weeks ago
(27/03/2026)
Date of experience:
03/2026
By Kate Sia
Alone
30-39 years
Reviewed:
3 weeks ago
(26/03/2026)
Date of experience:
03/2026
Guest has not commented on review
No Public Name
Alone
40-49 years
Reviewed:
3 weeks ago
(24/03/2026)
Date of experience:
03/2026
Guest has not commented on review
No Public Name
Alone
40-49 years
Reviewed:
3 weeks ago
(23/03/2026)
Date of experience:
03/2026
By Darius Tarbiat
Family
60-69 years
Reviewed:
3 weeks ago
(22/03/2026)
Date of experience:
03/2026
Guest has not commented on review
No Public Name
Friends
40-49 years
Reviewed:
3 weeks ago
(22/03/2026)
Date of experience:
03/2026
Guest has not commented on review
No Public Name
Couple
60-69 years
Reviewed:
3 weeks ago
(22/03/2026)
Date of experience:
03/2026
Guest has not commented on review
thank you for taking the time to share your feedback.
We are very sorry to hear about the issues you experienced during your stay, especially regarding the bathroom and the lack of follow-up on your requests. This clearly does not meet our standards, and we sincerely apologize for the inconvenience caused.
In particular, the fact that your maintenance concerns were not properly addressed and that there seems to have been a lack of communication between shifts is something we take very seriously. We will review this internally to ensure better coordination and faster response in the future.
We also regret that essential items such as soap were not replenished despite your requests.
At the same time, we appreciate your kind words about the cleanliness and the friendliness of our team.
Thank you again for your honest feedback – it helps us improve. We would appreciate the opportunity to provide you with a much better experience in the future.
Kind regards,
The Team at Hotel Ludwig van Beethoven