Hotel Ludwig van Beethoven, Inhaber Per Reul hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 9,338 reviews across 9 portals
:
By Nico
Alone
30-39 years
Reviewed: 3 years ago (15/07/2023)
Date of experience: 07/2023

Guest has not commented on review

We are very grateful for the nice rating. We pass everything on to the team and are looking forward to your next visit.

Your Hotel Ludwig van Beethoven
No Public Name
Business
50-59 years
Reviewed: 3 years ago (15/07/2023)
Date of experience: 07/2023

Thanks for tour kind hospitality

We are very grateful for the nice rating. We pass everything on to the team and are looking forward to your next visit.

Your Hotel Ludwig van Beethoven
By Peter
Friends
50-59 years
Reviewed: 3 years ago (15/07/2023)
Date of experience: 07/2023

Overall this place is a bit of a sleeper. Looking a bit tired from the front it’s a pleasant surprise to learn how relaxed clean and friendly it is and in a good position.

Thank you for taking the time to share your feedback. We're glad to know that despite initial impressions, you found our hotel to be clean, friendly, and conveniently located. We acknowledge the importance of maintaining the exterior aesthetics and appreciate your feedback. We're continually striving to improve our guest experiences and your feedback is integral to that process. We look forward to welcoming you back soon. Best regards, Your LvB Team.
By Criss
Business
30-39 years
Reviewed: 3 years ago (14/07/2023)
Date of experience: 07/2023

The cleaning started to early at 9.00 and there were no soundproof door and I couldn't had a morning rest (after a difficult day) because all the movements and noise of vacuum cleaner and other type of activity was similar as they work near my ears !

I apologize for any inconvenience caused by the early cleaning activities. However, I kindly request your understanding that housekeeping typically begins at 9:00 am to ensure timely completion of their tasks. Communicating your concerns politely to the relevant staff or management could help find a suitable resolution.
By Triinu
Couple
60-69 years
Reviewed: 3 years ago (14/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Hallo,

vielen Dank für diese tolle Bewertung. Es freut uns sehr zu hören, dass wir Sie überzeugen konnten.
Wir freuen uns darauf, bald wieder einmal Ihr Gastgeber sein zu dürfen.

Mit freundlichen Grüßen
Ihr Team vom
Hotel Ludwig van Beethoven
No Public Name
Business
60-69 years
Reviewed: 3 years ago (14/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Herzlichen Dank für Ihre Bewertung. Es freut uns sehr, dass es Ihnen im Hotel Ludwig van Beethoven so gut gefallen hat. Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen.

Herzliche Grüße
Ihr Team vom
Hotel Ludwig van Beethoven
By Alena
Couple
40-49 years
Reviewed: 3 years ago (14/07/2023)
Date of experience: 07/2023

It’s very noisy from outside during the day
The quality of the mattress is pretty low
The rest is very good

Thank you for your feedback. We're sorry to hear about the noise disturbance during the day and your dissatisfaction with the mattress quality. We appreciate your constructive feedback as we are always looking to enhance our guest experiences. We're pleased to know the rest of your stay was satisfactory. Your comments will be factored into our continuous efforts to improve our amenities and services. We look forward to your next visit for an even better experience. Best regards, LvB-Team.
No Public Name
Alone
50-59 years
Reviewed: 3 years ago (13/07/2023)
Date of experience: 07/2023

Très bien. Je reviendrai....🙂

Dear Mrs. Sanfacon,

thank you for your feedback and your announcement that you will be returning. We are delighted to hear that you were satisfied with your stay.

We look forward to welcoming you again on your next visit.

Best regards,

Ronny Stößer
No Public Name
Business
50-59 years
Reviewed: 3 years ago (13/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Sehr geehrter Herr Dehmel,

vielen Dank für Ihr Feedback. Wir schätzen Ihre Bewertung und freuen uns zu hören, dass Sie größtenteils mit Ihrem Aufenthalt zufrieden waren.

Es wäre uns eine große Hilfe, wenn Sie uns mehr Informationen über Ihre Erfahrung mitteilen könnten, um mögliche Verbesserungen vorzunehmen und Ihre Zufriedenheit zu erhöhen.

Vielen Dank für Ihre Rückmeldung und wir hoffen, dass wir Sie bei Ihrem nächsten Besuch noch besser bedienen können.

Mit freundlichen Grüßen

Ronny Stößer
No Public Name
Alone
<20 years
Reviewed: 3 years ago (13/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Livia Santifort,

thank you for your positive review and feedback on your stay at our hotel. We are pleased to hear that you were 92% satisfied with your experience.

Furthermore, we appreciate your support, and we hope to welcome you back soon.

Best regards,

Ronny Stößer
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