Public Reviews Score
93%

"Very satisfied"

Based on 3,640 reviews across 10 portals
:
By viel
Leisure travelers
50-59 years
Reviewed: 10 years ago (29/03/2017)
Date of experience: 03/2017

une fois de plus ,nous avons été ravis de notre séjour.Une mention très spéciale pour Fatima au restaurant qui avec sa gentillesse et son professionnalisme nous a permis de passer de très bonnes soirées. Mention spéciale aussi pour la chef qui nous a régalé tous les soirs.
En revanche ,un peu moins bien pour certains nouveaux serveurs très souriants mais manquant un peu de professionnalisme et un nouveau en revanche pas souriant du tout. Mais nous reviendrons avec plaisir en espérant que le même esprit demeurera malgré le changement de direction

D'abord je veux vous remercier de votre fidélité. C'est notre plus belle récompense. Ensuite, je vous remercie pour la franchise de votre commentaire. Je vais Transmettre vos remarques à l'équipe et m'assurer personnellement que votre prochaine visite sera absolument parfaite. A très bientôt !
By Raffaella Sala
Leisure travelers
50-59 years
Reviewed: 10 years ago (29/03/2017)
Date of experience: 03/2017

Molto soddisfacente. L'atmosfera è la cortesia equilibrano i prezzi che per il Marocco sono abbastanza alti

No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (29/03/2017)
Date of experience: 03/2017

We had a lovely time. The comments above would not affect our decision to return. You should however consider pointing out the location of the room we had, given the noise from the kitchens, when people are booking.

Dear Ingrid,
I am glad you had a pleasant stay and very happy to read your desire to come back! I heard your comments about the room and the noise. I will therefore consider what measures can be taken to remedy this problem. And I promise for your next stay to give you the most silent room in the hotel. So everything will be absolutely perfect. Thanks you and see you soon!
By Mrs P Fearn
Leisure travelers
50-59 years
Reviewed: 10 years ago (29/03/2017)
Date of experience: 03/2017

We liked the feel of Hotel and quiet location. Room and Hotel attractive and staff in general friendly and helpful, but not everyone.

By Jean and Michael Pollington
Leisure travelers
70-79 years
Reviewed: 10 years ago (27/03/2017)
Date of experience: 03/2017

It was just what was needed. Relaxing in a wonderful environment. The staff were first class and the Chef created food as good as it gets.
We had a memorable stay with you and all being well we will be back.Thank you so much

Dear Michael,
I am very happy to read your satisfaction and your enthusiasm. But what is most pleasant to me is your desire to come back. The loyalty of our customers is our best reward. Thank you and see you soon !
No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (27/03/2017)
Date of experience: 03/2017

Ein tolles Hotel, sehr gepflegtes Ambiente, professionelles und überaus freundliches Personal.

By BASSOT
Leisure travelers
80+ years
Reviewed: 10 years ago (20/03/2017)
Date of experience: 03/2017

Agrément - Amabilité - Détails soignés.

No Public Name
Leisure travelers
50-59 years
Reviewed: 10 years ago (14/03/2017)
Date of experience: 03/2017

ns avons passé in beau séjour. L'hotel avec le magnifique jardin est une vraie oase.

Merci pour vos compliments. Nous sommes heureux de savoir votre satisfaction. A bientôt !
By Susan
Leisure travelers
60-69 years
Reviewed: 10 years ago (12/03/2017)
Date of experience: 03/2017

Wonderful peaceful oasis in the Medina
Very attentive staff
Every thing perfect
My 3rd visit ! Can't wait to go again!

By Florent Gagnebin.
Leisure travelers
40-49 years
Reviewed: 10 years ago (06/03/2017)
Date of experience: 03/2017

Le paradis sur terre.

Merci ! Quel plus beau compliment pourrions-nous recevoir ?
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