Public Reviews Score
92%

"Very satisfied"

Based on 3,374 reviews across 11 portals
:
No Public Name
Family
50-59 years
Reviewed: 1 year ago (10/01/2024)
Date of experience: 01/2024

very good but the food in the hotel is a bit disappointing, both the lunch and dinner menu. We only ate there when we had to.

Thank you for taking the time to share your experience on this page. We appreciate your feedback. We are sorry however to hear that the food we serve in our restaurant didn't meet your expectations. Our cuisine combines Mediterranean and Moroccan flavours and is prepared daily with fresh local produce. It has earned and continues to earn us a place among the city's finest restaurants. But cooking is not an exact science and I can admit that we cannot please everyone. Be assured that we will work on enhancing our menu options for a more satisfying experience. We are looking forward to welcoming you again for a memorable moment of pleasure and well-being!
By Corinne Minkley
Couple
60-69 years
Reviewed: 1 year ago (10/01/2024)
Date of experience: 01/2024

Extremely relaxing with beautiful environment, lovely Gala party with excellent entertainment and good food.

Thank you for sharing your moment in our house. We are delighted you found your stay extremely relaxing and enjoyed our Gala party. Your kind words about the environment and entertainment have touched us deeply and all of us thank you for them. Your return to Les Jardins de la Medina will be our best reward. See you soon!
No Public Name
Friends
70-79 years
Reviewed: 1 year ago (10/01/2024)
Date of experience: 12/2023

The outdoor areas are lovely and the room, while a bit small, was bright and had decent closet space. The breakfast buffet was mediocre and the woman in charge of the omlettes was unfriendly.

Thank you for taking the time to share your sentiment on this page. We are glad you enjoyed our beautiful gardens and its fauna. You remarks have been heard and we thank you for them, this is how we improve. Be assured that we will address the concerns you have mentioned to enhance our breakfast experience. We hope to have the pleasure to welcoming you again, for a wonderful experience beyond reproach! See you again.
By A donli
Friends
50-59 years
Reviewed: 1 year ago (10/01/2024)
Date of experience: 01/2024

Excellent. Staff is very kind and helpful clean, lovely hotel

I thank you very much for your kind words! We are glad you enjoyed our hospitality and found our hotel lovely and clean. Our staff has been delighted to look after you, your appreciation has been conveyed to them. It will be a pleasure to welcoming you again. See you soon!
By Stacy Kalmanson
Family
50-59 years
Reviewed: 1 year ago (10/01/2024)
Date of experience: 01/2024

Wonderful experience. We would highly recommend the hotel.

Thank you for taking the time to share your wonderful experience! Your recommendation means a lot to us and we thank you immensely for it. It is the very best reward for the work all of us are doing to ensure your stay in our house, is a moment of comfort and well-being. We look forward to welcoming you again!
By Gabriella
Couple
20-29 years
Reviewed: 1 year ago (10/01/2024)
Date of experience: 01/2024

Great experience. Thank you

We are delighted to hear about your great experience! Thank you for choosing Les Jardins de la Medina for a relaxing moment in our beautiful city. We hope to welcoming you back soon!
No Public Name
Family
40-49 years
Reviewed: 1 year ago (10/01/2024)
Date of experience: 01/2024

Amazing hotel and staff

I thank you very much for your kind words! We are delighted you found our beautiful house and staff amazing. Your satisfaction is our priority. You return to Les Jardins de la Medina will be our very best reward. See you again soon!
By Meillet
Family
50-59 years
Reviewed: 1 year ago (10/01/2024)
Date of experience: 12/2023

Accueil parfait dans un cadre remarquable tout en en raffinement

Je vous remercie infiniment pour ce commentaire élogieux ! Nous mettons tout notre coeur à offrir un accueil irréprochable dans un cadre raffiné et confortable. Votre appréciation nous touche beaucoup, votre retour sera notre meilleure récompense. Merci et à bientôt !
No Public Name
Alone
40-49 years
Reviewed: 1 year ago (10/01/2024)
Date of experience: 12/2023

Géniale ! Un havre de détente

Merci beaucoup ! Nous sommes heureux que vous ayez trouvé notre belle demeure comme un havre de détente. Notre personnel était ravi de veiller sur vous, ils vous remercient de votre appréciation, elle est leur plus belle récompense. Au plaisir de vous accueillir à nouveau !
By Ashna
Family
20-29 years
Reviewed: 1 year ago (10/01/2024)
Date of experience: 12/2023

Great! Keep going and working on improving

Thank you for your encouraging words! We are commited to continuous improvement and providing exceptional experiences. Your support means a lot to us and we are looking forward to your return. Thank you and see you soon!
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