Public Reviews Score
92%

"Very satisfied"

Based on 3,380 reviews across 11 portals
:
By DAMAS-AGIS
Couple
50-59 years
Reviewed: 2 years ago (05/12/2023)
Date of experience: 12/2023

Très belle expérience, à recommencer. Nous prévoyons d'y retourner lors de notre prochaine visite à Marrakech.

Merci beaucoup ! Nous sommes ravis que votre expérience ait été mémorable, votre souhait de retour lors de votre prochaine visite à Marrakech est notre plus belle récompense. Il nous tarde de vous accueillir à nouveau.. nous vous promettons un autre moment de plaisir et de bonheur dans notre belle demeure. A bientôt !
No Public Name
Business
40-49 years
Reviewed: 2 years ago (04/12/2023)
Date of experience: 11/2023

Sehr angenehm.
Restaurant zu kalt, Gäste hatten Jacke an

Thank you for choosing our house while visiting Marrakech and for sharing your experience. Please accept our sincere apologies if the restaurant temperature was uncomfortable for you. Your remark has been heard and be assured that we will review this concern to ensure our guests' comfort in the future. We hope that we will have the pleasure to welcome you back!
By JACQUELOT
Couple
40-49 years
Reviewed: 2 years ago (03/12/2023)
Date of experience: 11/2023

Parfait ! j adore votre hotel. Paisible et calme au coeur de la médina. Il est cependant dommage que vous n'acceptiez pas les petits chiens.

Nous vous remercions infiniment pour vos aimables mots et votre appréciation de cette belle demeure dont nous sommes si fiers. Nous sommes ravis que vous ayez apprécié la tranquillité au coeur de la Médina. Nous sommes désolés cependant de ne pas avoir répondu à toutes vos attentes et nous le regrettons. Je vous prie de bien vouloir nous excuser pour toute gêne concernant notre politique sur les animaux de compagnie. Votre remarque a bien été entendue et sera prise en considération. Nous espérons tout de même vous revoir dans notre maison pour un séjour tout aussi parfait, en dépit de cette contrainte. Merci de votre compréhension et à bientôt !
By Willems
Business
30-39 years
Reviewed: 2 years ago (03/12/2023)
Date of experience: 11/2023

Erg fijn! Goede lokatie voor een bezoek aan Marrakech.

Thank you for your kind words! We are glad to hear that our location was ideal for your visit to Marrakech. All of us enjoyed looking after your comfort and your wellbeing and thank you for your appreciation. We hope to welcome you back soon!
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (03/12/2023)
Date of experience: 11/2023

Fabulous . This hotel is great, in the medina but in a quiet area

Thank you for your fabulous review! I'm delighted that you liked the location of our beautiful house in the Medina, while still enjoying its peaceful ambiance. We hope to welcome you back soon for another great stay, it will be our greatest reward!
No Public Name
Family
50-59 years
Reviewed: 2 years ago (02/12/2023)
Date of experience: 11/2023

This hotel was a peaceful & beautiful haven to relax following sightseeing in the busy markets. Lovely garden & food.

Thank you for taking the time to share your experience! We are pleased to have provided you with a peaceful haven after the excitement of exploring the bustling markets of the Medina. Our gardens are designed to offer a serene escape, the food served in our restaurant provides a delicious one. Your appreciation is the best reward for all the teams who looked after you. We hope to welcome you back for another relaxing stay!
By Anne Whittet
Couple
60-69 years
Reviewed: 2 years ago (02/12/2023)
Date of experience: 11/2023

Delightful oasis in the middle of the old town! We found the hotel calm, relaxing and beautiful. Staff were friendly and helpful.

Thank you for your lovely review! We are delighted that you found our hotel to be a tranquil oasis amidst the bustling old town. Providing a serene and beautiful environment is what we aim for. Your kind words about our friendly and helpful staff are truly appreciated. It was a pleasure to look after you, our best reward will be to welcome you again. Thank you and see you soon!
By Leclercq/ parrot
Couple
50-59 years
Reviewed: 2 years ago (02/12/2023)
Date of experience: 11/2023

excellente expérience

Je vous remercie pour ce commentaire élogieux ! Je suis ravie que votre séjour parmi nous ait été excellent. Nous espérons vous accueillir à nouveau bientôt, pour un moment tout aussi agréable. A bientôt !
No Public Name
Friends
50-59 years
Reviewed: 2 years ago (28/11/2023)
Date of experience: 11/2023

Lovely , friendly staff, beautiful,surroundings

Thank you for your kind words! It is so pleasant to read that you enjoyed our friendly staff and the beauty of our surroundings. This 19th century house seems to be conceived for happiness and relaxation, your appreciation touches us immensely. We can't wait for your return, it will be our ultimate reward. See you soon!
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (28/11/2023)
Date of experience: 11/2023

Ok ok ok ok ok ok ok ok

Your feedback counts and we appreciate your enthusiasm! We thank you for your appreciation, it is our very best reward. Let's ensure that your experience in our house is more than just "OK" on your next visit! See you again...
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