Public Reviews Score
92%

"Very satisfied"

Based on 3,328 reviews across 11 portals
:
No Public Name
Couple
30-39 years
Reviewed: 1 year ago (15/11/2023)
Date of experience: 11/2023

Very good experience. The hotel is calm and a breath of fresh air from the busy Medina.

Thank you so much for taking the time to write these very kind words! I'm delighted to hear that you had a very good time with us. This house has been conceived for pleasure and happiness, creating a tranquil space away from the bustling Medina. Our teams have been very pleased to look after you, and we all hope to see you again soon!
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (15/11/2023)
Date of experience: 11/2023

un beau moment de détente et un plaisir de revoir cette belle équipe toujours attentive à votre bien être

Un immense remerciement pour ces mots chaleureux qui nous vont droit au coeur ! Nous sommes ravis d'avoir contribué à ce beau moment de détente. Nos équipes restent toujours attentives au bien-être de nos hôtes, votre appréciation les touche beaucoup. Vous êtes ici chez vous... Au plaisir de vous revoir bientôt !
No Public Name
Couple
70-79 years
Reviewed: 1 year ago (15/11/2023)
Date of experience: 11/2023

ok and we liked to pool but the menu was not entirely to our taste.

Thank you for taking the time to share with us, your moment at our house. Thank you for the lovely words about the pool in our exotic garden that surrounds this unique 19th century dwelling we are so proud of. I'm sorry however that we didn't seem to fulfill all your expectations and I regret it. Firstly, I would like to thank you for choosing to take your meals in our restaurant. I'm distressed by the fact that you didn't enjoy the dishes we proposed. Les Jardins de la Medina's restaurant has been and still is considered as one of the best tables in the City. Nervertheless, we could probably agree that it is difficult to please everyone. On your next visit, don't hesitate to express your sentiment and your wishes, we'll try to answer them the best way possible. Thank you and see you soon!
By Aubert Clement
Family
30-39 years
Reviewed: 1 year ago (15/11/2023)
Date of experience: 11/2023

Merveilleuse expérience, personnel au top, lieu magnifique

Mes remerciements les plus sincères pour ce beau commentaire. Je suis heureuse que vous ayez apprécié le mariage de l'authenticité et du confort moderne qu'offre cette belle maison. Située au coeur de la vieille ville, cette oasis de verdure et de tranquillité présente un cadre exceptionnel dans lequel nous serons ravis de vous accueillir à nouveau. Merci et à bientôt !
No Public Name
Family
60-69 years
Reviewed: 1 year ago (14/11/2023)
Date of experience: 11/2023

Excellent experience. Beautiful environment

Thank you for this laudatory comment and many thanks for describing your experience as excellent, and for appreciating our beautiful environment! The entire personnel is honored to have been part of your memorable moment at Les Jardins de la Médina and they hope to welcoming you back for more wonderful times. This is your home away from home, we are awaiting you!
By Pat montfort
Couple
60-69 years
Reviewed: 1 year ago (14/11/2023)
Date of experience: 11/2023

Séjour très réussi, excellente expérience à l'hôtel

Je vous remercie d'avoir pris le temps de partager votre sentiment avec ceux qui nous liront. Je suis ravie que votre séjour ait été une réussite et que vous ayez vécu une excellente expérience dans cette belle demeure dont nous sommes si fiers. Votre satisfaction est notre plus belle récompense et l'ensemble du personnel vous en remercie chaleureusement. A bientôt pour de nouveaux moments mémorables !
By Paola
Friends
40-49 years
Reviewed: 1 year ago (14/11/2023)
Date of experience: 11/2023

Tutti molto disponibile e gentili

Thank you for taking the time to write such a kind comment! The entire staff is glad to know that they contributed positively to your moment in our house, your appreciation is their best reward and they thank you for it. This is your home away from home and we hope to welcome you again soon!
By Ajem
Couple
40-49 years
Reviewed: 1 year ago (14/11/2023)
Date of experience: 11/2023

Hotel gut weit gelegene Essen in Restaurant sehr schlecht

Firstly, I would like to thank you for taking the time to share your experience with us. I'm very happy that you liked this beautiful house from the 19th century and all it has to offer. But not everything was up to your liking. I'm sorry to hear that you were not satisfied with the food we serve in our restaurant. However, your remark has been heard and be assured, it has received all my attention. Despite the appreciation of a large number of guests over number of years, and the reputation of our restaurant being one of the best tables in the city, we take your feedback seriously and we are working to improve our culinary offering to meet your expectations on your next visit. Thank you and see you again!
By Giraudon
Couple
70-79 years
Reviewed: 1 year ago (14/11/2023)
Date of experience: 11/2023

Charmante délicieuse

Je vous remercie infiniment pour ce charmant commentaire ! Je suis ravie que votre séjour ait été délicieux. Toutes nos équipes et moi-même espérons avoir le plaisir de vous accueillir à nouveau pour de nouvelles expériences inoubliables. Votre retour aux Jardins de la Médina sera notre plus belle récompense. Merci et à très bientôt !
By Modler
Couple
70-79 years
Reviewed: 1 year ago (14/11/2023)
Date of experience: 11/2023

Excellente et reposante

Je suis enchantée que votre séjour aux Jardins de la Médina, ait été excellent et reposant. Votre bien-être et votre confort sont nos priorités. Votre appréciation est l'ultime récompense de toutes celles et ceux qui ont participé à faire de votre séjour, un moment très agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau pour plus de moments aussi ressourçant. Merci et à bientôt !
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