Public Reviews Score
92%

"Very satisfied"

Based on 3,378 reviews across 11 portals
:
By Richard Broadley
Alone
70-79 years
Reviewed: 3 years ago (19/12/2022)
Date of experience: 12/2022

Excellent friendly service, the hotel is close to all the major sites and I was able to walk to see everything I wanted to. The restaurant staff were exceptional. Overall a very enjoyable stay and experience.

On behalf of all those who helped make your stay a pleasant experience, I would like to thank you for this warm comment. I'm glad that you appreciated the authenticity and the charm of this house and the beautiful gardens that protect it from the tumultuous Medina. I'm very pleased however that you have enjoyed the proximity of the main touristic places with all they have to offer. We hope to have the pleasure to welcome you again, there are still so many things for you to discover! Thank you and see you soon!
By Alan Jenkins
Couple
60-69 years
Reviewed: 3 years ago (18/12/2022)
Date of experience: 12/2022

Excellent. We loved our stay and will happily return and recommend.

There is nothing more pleasant to read, thank you! It has been a pleasure and a privilege for all of us to look after you. I'm delighted you have enjoyed the beauty of this place and its exotic garden. Your will to return to Les Jardins de la Médina is our best reward and we are honoured by your recommendation, thank you! We can't wait to welcome you again. This is your home, see you soon!
No Public Name
Family
50-59 years
Reviewed: 3 years ago (18/12/2022)
Date of experience: 12/2022

Excellent, as always. This is my favorite hotel in Marrakech. The pool and rooms are lovely. I really appreciate the change in the menu at the restaurant, I would continue to develop healthy options.

Firstly, I would like to thank you for your loyalty that we value immensely. Your appreciation and your return to Les Jardins de la Médina are our ultimate reward. The restaurant team has been sensitive to your compliments and thank you for them. Your friendly and kind comment on the menu changes have been heard and be assured that we will continue to improve and increase the healthy options. This is your home away from home and we hope to have the privilege of welcoming you again. Thank you and see you soon!
By Ian Wright
Couple
60-69 years
Reviewed: 3 years ago (17/12/2022)
Date of experience: 11/2022

Loved the Hotel in every way. Would have no hesitation in returning and we will be recommending to friends and family

On behalf of all the staff who helped make your stay a pleasant experience, I would like to thank you for this warm comment and your enthusiastic recommendation! I'm happy that you have appreciated the authentic and unique charm of this house and the beautiful gardens that protect it. Your visit has honoured us, we can't wait for your return to share with you, another moment of happiness. Thank you and see you soon!
No Public Name
Family
40-49 years
Reviewed: 3 years ago (06/12/2022)
Date of experience: 12/2022

Expérience très agréable ! Personnel attentionné. Lieu magique, se situant au coeur de la médina dans un havre de paix avec des arbres centenaires et des chants d'oiseaux majestueux. Le coin feu le soir au rythme du musicien de Oud donne une note unique au lieu. Merci de tout coeur

Merci pour ce commentaire très agréable et si joliment écrit, que vous avez bien voulu partager ici ! Je suis ravie que vous ayez apprécié cette demeure unique, ses chambres personnalisées alliant tradition et confort moderne, dont nous sommes si fiers. Nos équipes ont pris grand plaisir à veiller sur vous. Nous attendons avec impatience votre prochaine visite. Les rues de Marrakech vous inviteront à nouveau à profiter de leur cadre aux couleurs chaudes et notre porte restera grande ouverte pour vous accueillir avec grand plaisir... Merci et à bientôt !
By Mr. Ronald Scherpenhuijsen Rom
Couple
60-69 years
Reviewed: 3 years ago (02/12/2022)
Date of experience: 12/2022

Excellent stay in an oasis is a fascinating and bustling city.

Thank you for your laudatory comment so pleasant to read. We hope that you will keep in memory some beautiful memories of this moment at Les Jardins de la Médina. We can't wait to see you again on your next visit to Marrakech! This is your home, come back soon!
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (02/12/2022)
Date of experience: 12/2022

Parfaite et à refaire certainement

La porte de notre maison vous est grande ouverte et ce sera notre plus grand plaisir de vous accueillir à nouveau. Vous êtes ici chez vous. Merci et à très bientôt !
By Birgit
Couple
50-59 years
Reviewed: 3 years ago (30/11/2022)
Date of experience: 11/2022

Good: hospitable and supportive

I thank you very much for taking the time to evaluate us and for sharing your sentiment on this page. I'm very pleased you have enjoyed the friendliness of all the teams who have helped making your moment with us, a pleasant memory. I'm sorry however that your stay was not up to your expectations. Whenever possible, we offer our guests the possibility to switch the room allocated to them, for another available one, if it doesn't respond to their needs or wishes. I would like to point out nevertheless that none of the rooms are "abnormally dark". Having said that, I regret and I apologize for the inconvenience your mention here today. On your next visit, don't hesitate to inform us of any need or wishes, we'll do our very best to satisfy you. Be assured that no effort will be spared to continue to offer our customers the quality of service and comfort that we are proud of. I thank you for your appreciation and I invite you to visit us again. I'll personally make sure that your next stay at Les Jardins de la Médina will be beyond reproach. See you soon!
No Public Name
Couple
50-59 years
Reviewed: 3 years ago (28/11/2022)
Date of experience: 11/2022

wij komen terug, zonder meer!

We will be honoured to welcome you back! Your appreciation rewards the work we do daily to be worthy of this house and of its guests, your satisfaction is bringing joy to all of us. Thank you so much and see you soon!
No Public Name
Friends
30-39 years
Reviewed: 3 years ago (27/11/2022)
Date of experience: 11/2022

ben parfait merci !!

Mes remerciements les plus sincères pour ces quelques mots qui me vont droit au coeur ! Je suis heureuse que vous ayez apprécié le mariage de l'authenticité et du confort de cette belle maison. Située au coeur de la vieille ville, cette oasis offre un cadre verdoyant et tranquille dans lequel nous serons ravis de vous accueillir à nouveau. Vous êtes ici chez vous, à bientôt !
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