Public Reviews Score
92%

"Very satisfied"

Based on 3,375 reviews across 11 portals
:
By Namand
Family
40-49 years
Reviewed: 3 years ago (11/11/2022)
Date of experience: 11/2022

Très agréable grâce au cadre (magnifique jardin, belle décoration, grand piscine ), à lamabilité du personnel, au calme des lieux et au délicieux petit déjeuner

Il n'est de plus élogieux et agréable commentaire ! Je vous remercie d'avoir pris le temps de partager ce séjour dans notre maison avec toutes celles et ceux qui nous liront ici. Cette maison a été conçue pour le repos, la relaxation et le bien-être et chacun de nous est heureux d'avoir contribuer à faire de ce moment, un bon souvenir. Soyez assurés que vos chaleureux compliments ont été transmis à notre personnel. Cette maison est la vôtre, votre retour sera notre meilleure récompense... Merci et à bientôt !
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (08/11/2022)
Date of experience: 11/2022

J ai bien aimé le fait de choisir son eau d oreiller bravo

Je vous remercie d'avoir pris le temps de partager votre sentiment sur votre séjour dans notre établissement. Je suis heureuse que vous ayez apprécié notre petite attention, à votre arrivée et je vous en remercie ! Nous espérons que cette superbe demeure dont nous sommes si fiers, a été le cadre exotique et tranquille d'une belle expérience. Notre personnel a pris grand plaisir à veiller sur votre confort et votre bien-être, votre retour sera leur meilleure récompense. Merci et à bientôt !
By Stuart Bourne
Couple
50-59 years
Reviewed: 3 years ago (07/11/2022)
Date of experience: 11/2022

Warm friendly hotel in a great location with a wonderful garden and pool but soon needing some refurbishment eg. New bathrooms.

There is nothing I can add to this laudatory comment but my most grateful thanks. Your appreciation of this authentic riad touched us deeply. It has been a pleasure for our teams to look after you. However, your friendly and constructive remark has been heard and I thank you for it. We have indeed a renovation program in place for this beautiful dwelling, which is slowing down sometimes due to the hotel occupancy. You are here at home and we hope to see you again soon!
By Liam Palmer
Couple
30-39 years
Reviewed: 3 years ago (07/11/2022)
Date of experience: 11/2022

Generally the hotel is lovely.
However, the noise in room 129 meant we could not sleep until late and we were awoken early each day. Through the night refrigerators etc below us were also noisy as was the air con. I needed ear plugs to sleep.
So close to a fantastic review, but the sound problem on that room has destroyed out opinions.

Dear Mr Palmer, firstly I would like to thank you for taking the time to share your sentiment on your stay at Les Jardins de la Médina. I'm pleased you liked this house nested in a beautiful exotic garden, but I regret deeply that not everything was up to your expectations. Your remarks have been heard and had my entire consideration. Be assured that I will do my very best to stop or at least improve greatly these situations. I wish you had shared your concern with us during your stay, to enjoy the good night rest you were entitled to. Could you please accept my sincere apology for the inconvenience you endured. I hope we will have the pleasure to welcome you again. I will make sure personally that your next visit will be beyond reproach. Thank you!
No Public Name
Family
40-49 years
Reviewed: 3 years ago (07/11/2022)
Date of experience: 11/2022

Perfect. Very peaceful place!

These few words couldn't be more pleasant to read! Our job is to give happiness, your satisfaction is bringing joy to all of us. There is no better reward for the efforts we put daily in our work. We can't wait to welcome you back. Thank you and see you soon!
No Public Name
Couple
50-59 years
Reviewed: 3 years ago (07/11/2022)
Date of experience: 11/2022

Extremely relaxing and enjoyable

Extremely pleasant comment to read, thank you! This few words reward the efforts all the staff do every day to be worthy of this house and of its guests. Your appreciation is their best reward and we thank you for it. I'm delighted you have enjoyed this oasis of greenery, amazing shelter from the tumultuous Médina and its beautiful dwelling. This is your home and we hope to see you again soon!
By Salvatore Casari
Alone
60-69 years
Reviewed: 3 years ago (07/11/2022)
Date of experience: 11/2022

Confortevole e rilassante

Thank you for the very nice compliment. I'm really pleased you wanted to share your lovely experience in our retreat located in the heart of the old city. This beautiful house seems to be conceived for happiness and relaxation, I'm glad you have been sensitive to these qualities as perfect for a romantic time, as they are for a family one. Your appreciation is our greatest reward. Thank you and see you soon!
No Public Name
Family
50-59 years
Reviewed: 3 years ago (24/10/2022)
Date of experience: 10/2022

Please improve your wifi. Having to log in to the wifi connection web page each time is frustrating.

I thank you very much for taking the time to share your sentiment here. I'm sorry we didn't meet your expectations in every way. Your constructive and friendly remark has been heard and had my entire consideration. Please accept my sincere apology for the inconvenience you suffered and be assured that we do our very best to solve this problem as quickly as possible. In the mean time, I hope that your stay with us has been pleasant and that we'll have the pleasure to welcome you again soon. I'll make sure that your next visit will be beyond reproach!
No Public Name
Family
50-59 years
Reviewed: 3 years ago (23/10/2022)
Date of experience: 10/2022

We loved the location, and the tranquility of the garden after a busy day in the town.
The weather and the pool were great and the food and service excellent

What could I add to this beautiful comment, but a very big thank you from all of us at Les Jardins de la Médina. I'm delighted you loved the location of this beautiful house and its garden. Although near the Médina, this place provides a complete change of scenery in an unspoilt and authentic oasis. Your appreciation rewards us immensely... This is your home and we hope to welcome you again soon!
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (22/10/2022)
Date of experience: 10/2022

Very relaxing hotel, convenient for venturing into the old city

I thank you for taking the time to share your sentiment on this page. I'm delighted that you've been sensitive to the charm of this authentic house and its exotic garden. The beauty and the tranquillity of this oasis make you forget about the tumultuous Médina however so close. Giving happiness is our job and we're happy to know that you are satisfied. Your appreciation is a great reward. We can't wait to see you again!
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