Public Reviews Score
92%

"Very satisfied"

Based on 3,376 reviews across 11 portals
:
No Public Name
Couple
50-59 years
Reviewed: 6 years ago (04/01/2020)
Date of experience: 01/2020

Sehr angenehm, sehr ruhig!

Thank you for your very pleasant comment which went straight to my heart! I'm delighted you have appreciated the exotic and tranquil setting of this house and its gardens, perfect shelter from the tumultuous Médina nearby. Our teams have taken great pleasure looking after your comfort and your well-being, your return will be their best reward. Thank you and see you soon!
By Böschenstein
Couple
40-49 years
Reviewed: 6 years ago (03/01/2020)
Date of experience: 01/2020

Un grand merci a vous tous!

Ce fut un grand plaisir de vous avoir accueilli aux Jardins de la Médina ! Je suis heureux que cette belle demeure et son jardin vous aient offert le cadre idéal d'un séjour paisible et agréable à deux pas de la vieille ville. Votre retour nous honorera, il sera notre plus belle récompense. Un grand merci et à bientôt !
By Hans-Melk Reinhard
Couple
40-49 years
Reviewed: 6 years ago (01/01/2020)
Date of experience: 12/2019

Schöner Ort an guter Lage.

Thank you very much for your laudatory appreciation which touched my heart! Thank you for taking the time to share your sentiment on this page, we hope to get the privilege to welcome you again soon!
By Brewster
Family
60-69 years
Reviewed: 6 years ago (27/12/2019)
Date of experience: 12/2019

Our whole family had a wonderful time at Les Jardins de la Medina. The restaurant was fabulous both for main meals as well as for snacks. Having the large garden was like being in your own oasis in the middle of the city - it gave you the light and space that you don’t seem to get in many other hotels and Riads. Most importantly, all the staff was friendly, helpful and knowledgeable - the longevity of the staff definitely shows.

Your comment is so pleasant to read, thank you! Your enthusiasm is indeed lovely and I'm delighted we have met your whole family's expectations. We will be glad and honoured to welcome you again, to share another moment of happiness. See you again!
No Public Name
Family
70-79 years
Reviewed: 6 years ago (25/12/2019)
Date of experience: 12/2019

Das Hotel ist eine sehr schöne Oase der Ruhe, wenn man zurückkehrt von einem Besuch in der Stadt, in der es doch sehr hektisch und laut zugeht. Die Lage des Hotels ist ideal, man ist am Rande der Medina und viele Sehenswürdigkeiten sind zu Fuß zu erreichen.

What a lovely comment, thank you! Although near to the old city, this house provides a complete change of scenery in a quiet, authentic setting, thank you for being sensitive to it. Our job is to bring happiness in the perfect winter escape, your appreciation rewards us immensely. However, I heard your remark and I thank you for it. This is how we improve. I regret I wasn't aware of this problem while you were with us, I'm sure we could have eliminate this unpleasant occurrence. Meanwhile, I apologize for any inconvenience that might have caused. It will be an honour and a pleasure to welcome you again. Come back soon!
No Public Name
Family
50-59 years
Reviewed: 6 years ago (23/12/2019)
Date of experience: 12/2019

Very good except the downstairs rooms had lots of footsteps and building sounds from above. Would take upstairs room next time.

Thank you for taking the time to express your sentiment on this page. I'm very pleased you have enjoyed your stay with us. Nevertheless, I heard your friendly remark and I thank you for it, this is how we improve. During your next visit, do not hesitate to express your feelings and wishes. We will do our best to respond to them. Your desire to come back honours us. We are looking forward to your return!
By Stéphane
Family
50-59 years
Reviewed: 6 years ago (23/12/2019)
Date of experience: 12/2019

Sejour très agréable

Je vous remercie Stéphane de partager ici votre plaisir d'avoir passé un moment de détente dans un cadre authentique et tranquille, au coeur de notre oasis. Nos équipes ont pris grand plaisir à veiller sur votre confort et votre bien-être, votre recommandation est leur ultime récompense. Il nous tarde de vous accueillir à nouveau. Revenez-vite, vous êtes ici chez vous !
No Public Name
Family
50-59 years
Reviewed: 6 years ago (22/12/2019)
Date of experience: 12/2019

A great break in tranquil surroundings.

I'm delighted you have enjoyed the peaceful setting of this beautiful house which seems conceived for pleasure and relaxation. Your appreciation and your satisfaction are our greatest rewards, thank you! Your return to Les Jardins de la Médina will honour us. You are here at home, come back soon!
By SM
Couple
50-59 years
Reviewed: 6 years ago (21/12/2019)
Date of experience: 12/2019

Tout était parfait
Merci

Ces quelques mots me ravissent et je vous en remercie chaleureusement. Votre appréciation récompense nos efforts quotidiens pour être dignes de cette demeure et de ses hôtes. Notre travail est d'apporter du bonheur, votre satisfaction est pour nous une source de joie. Il nous tarde de vous accueillir à nouveau. Merci et à bientôt !
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (20/12/2019)
Date of experience: 12/2019

Very good , only thing we booked a day trip to Ourika Valley. Driver was v good & friendly but would have been good if English speaking or warn guests if not. Also a bit of details about itinerary as we didn’t understand that there was a visit to a garden, so didn’t realise what was involved and declined, then found we actually killed time at one point.

Dear friends, thank you for taking the time to share your sentiment here. I'm pleased to read that you have enjoyed your stay with us. However, your remark on the day trip has been heard and I thank you for it. This being said, I must point out that our drivers are quite fluent in french but possess a little understanding of English. If a guest insists on a fluent English speaker, our receptionist passes his request on to our service provider. Meanwhile, please accept my sincere apologies for the inconvenience, not dependent on our willingness and be assured that we are taking steps to prevent this to occur. It will be a pleasure and a privilege to welcome you again. See you soon!
Back to Top CERTIFICATE what's this?