Public Reviews Score
92%

"Very satisfied"

Based on 3,558 reviews across 11 portals
:
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (18/12/2019)
Date of experience: 12/2019

Lovely hotel in a good location.

Thank you for the lovely compliment! I'm really pleased you have enjoyed your stay in our retreat in the heart of the old city. This beautiful house seems to be conceived for pleasure and happiness, I'm glad you have been sensitive to these qualities, as perfect for a romantic time as they are for a family one. Your appreciation is a great reward. Thank you and see you soon!
No Public Name
Family
70-79 years
Reviewed: 6 years ago (18/12/2019)
Date of experience: 12/2019

Das Hotel hat eine optimale Grösse. Sehr gut gelegen, zentral aber ruhig.Schöner Garten. In den Aufenthaltsräumen immer sehr kalt und zügig.

Thank you for taking the time to express here your sentiment. I'm glad you liked the location of our house just a few steps from the old city, nested in a luxurious and tranquille garden. I'm sorry however that the weather was particularly cold for our region. I heard your remark and I thank you for it. Be assured that I will look at it with all the consideration it deserves. We have been very pleased to look after you, your return will be our best reward. Thank you and see you soon!
No Public Name
Couple
20-29 years
Reviewed: 6 years ago (13/12/2019)
Date of experience: 12/2019

Overall a perfect experience! We really enjoyed the restaurant entertainment (live music&magician)

Your laudatory comment is for our house, our staff and the daily work they do, the best compliment, thank you! A special thanks for being sensitive to the magic of this place and to the joy that it brings. I'm delighted you have enjoyed our restaurant's entertainment where musicians and magician bring some local exoticism. Your return to this house will honour us. We can't wait to welcome you again soon!
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (13/12/2019)
Date of experience: 12/2019

Notre expérience est toujours parfaite.Quand nous partons ilnous tarde qu'une chose , revenir.Nous sommes merveilleusement bien aux Jardins.

Chers amis, comment exprimer ma gratitude et mes remerciements ! Votre loyauté est notre plus belle récompense, votre satisfaction nous ravit et nous honore. Cette demeure a été conçue pour le repos, la relaxation et le bien-être et chacun de nous est heureux de continuer à faire de votre moment chez nous, une expérience mémorable. Il nous tarde de vous accueillir à nouveau et de partager un autre moment de bonheur. Vous êtes ici chez vous !
By Ana
Friends
40-49 years
Reviewed: 6 years ago (12/12/2019)
Date of experience: 12/2019

Muy buena experiencia.

To this laudatory comment, I can ony add a special thanks. Our teams had great pleasure looking after your comfort and your well-being, your satisfaction delights and honours us. We can't wait to welcome you again, to share another moment of happiness. See you soon!
By Joseph Harden
Couple
50-59 years
Reviewed: 6 years ago (11/12/2019)
Date of experience: 12/2019

Absolutely fantastic stay, the perfect retreat for a relaxing break

Thank you for taking the time to express your feelings here. Marrakech is all year round, a popular destination. Thank you for choosing Les Jardins de la Médina for this winter getaway in the sun. I'm very happy you have enjoyed your relaxing and tranquille time with us. So much enthusiasm and praise, your enjoyment delights and honours us immensely. We hope to welcome you again soon to share another moment of happiness. Dear friend, this is your home!
By Manolito break
Family
<20 years
Reviewed: 6 years ago (10/12/2019)
Date of experience: 12/2019

Muy buena, muy buena, buenísima

These words couldn't be more pleasant to read, thank you! Your appreciation rewards the work we do daily to be worthy of this place and of its guests. Our job is to give happiness, your satisfaction is bringing joy to all of us. We can't wait to welcome you back. See you soon!
By Delavay Marie
Family
30-39 years
Reviewed: 6 years ago (10/12/2019)
Date of experience: 12/2019

Excellents services et personnel très professionnel.
(A part le manque de siège auto pour notre bébé pour le transfert arrivée, pourtant bien mentionné).
Je serais ravie de recommander votre établissement à mes clients de l’agence de voyage.

Je vous remercie sincèrement de cette appréciation très élogieuse qui nous touche beaucoup ! Merci d'avoir partagé ici votre sentiment avec celles et ceux qui nous liront. Nos équipes ont eu grand plaisir à veiller sur votre confort et votre bien-être, vos compliments sont leur meilleure récompense. Votre remarque a cependant été bien entendue et a retenu toute mon attention. Je vous prie d'accepter toutes mes excuses pour le désagrément que cela a pu vous causer. Chère amie, votre recommandation nous ravit et nous honore et je vous en remercie. Il nous tarde de vous accueillir à nouveau pour un séjour irréprochable. Vous êtes ici chez vous !
By Claudia Garner
Family
20-29 years
Reviewed: 6 years ago (10/12/2019)
Date of experience: 12/2019

The staff was incredibly kind and they took fabulous care of us. The front desk was so kind as we had made an error on our check out date and they seamlessly accommodated us for an additional night.
The food was very good, although I preferred the lunch menu to dinner.
beautiful amenities, the solarium was my favourite. It is absolutely stunning.
I always felt safe and peaceful in the hotel.
Only feedback I would give is that you need someone that is English to re write your menus. They don't not make sense to and English reader.

Thank you so much for taking the time to express here your moment in our Riad. First of all, I'm delighted you have found this residence to your taste and that you have enjoyed one of the largest, most private and exotic gardens, in the immediate vicinity of the Royal Palace and a stone's throw from the Medina. Your compliments to all the teams who have helped you during your stay, went straight to my heart and that's with great pleasure that I will share them with each and everyone of them. Regarding our menus in English, they have been reviewed professionally and the new version will be offered to our guests anytime now. Your satisfaction is very pleasant to read, your return to Les Jardins de la Médina will honour us. Claudia, this is your home, come back soon!
By Aggie
Group
30-39 years
Reviewed: 6 years ago (09/12/2019)
Date of experience: 12/2019

Amazing, great hotel in a quiet location. Oasis in busy Marrakesh.

Thank you kindly for taking the time to share your sentiment on this page and thank you for the great compliments. It has been a pleasure to look after your comfort and your well-being. This beautiful dwelling conceived for pleasure and relaxation, offers a total escape minutes away from the tumultuous Médina. Your satisfaction is the best reward for everything we do daily to be worthy of this house and of its guests. We hope to have the pleasure to welcome you again!
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