Public Reviews Score
92%

"Very satisfied"

Based on 3,558 reviews across 11 portals
:
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (08/12/2019)
Date of experience: 12/2019

A delightful hotel which caters for all our needs in an elegant historic building but situated right in the heart of the Kasbah.
The food in the restaurant was high quality and we will always remember the lamb shank served from an earthenware pot, delicious

Although near to the old city, this house provides a complete change of scenery in an authentic setting. Thank you for being sensitive to its magic! We feel honoured to look after our guests and their satisfaction filled our heart with joy! It will be my pleasure to convey your compliments to our Cheffe and her team. Her innovative cuisine, blending traditional and mediterranean flavours, has won us a place among the best tables in Marrakech. We will be delighted to share with you, another moment of happiness… See you soon!
By Barbara Feldman
Couple
60-69 years
Reviewed: 6 years ago (08/12/2019)
Date of experience: 12/2019

Wonderful - this hotel had everything we needed

Wonderful! Your words have touched my heart.. Thank you for giving us the privilege to look after you. Your satisfaction honours us. You are here at home, please come back soon!
No Public Name
Friends
60-69 years
Reviewed: 6 years ago (07/12/2019)
Date of experience: 12/2019

Felt very comfortable and nurtured during my stay. The surroundings were stunning and the staff were very warm and friendly and paid great attention to detail.

Dear friend, I want to thank you for taking the time to share with us your moment at our place. Thank you for the lovely words about our staff and the exotic gardens that surround the unique and authentic house we are so proud of. I'm delighted we have fulfilled all your expectations and have made of this stay, a memorable souvenir. It has been a pleasure to look after you, your return to Les Jardins de la Médina would honour us. This is your home, see you soon!
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (05/12/2019)
Date of experience: 12/2019

Delightful, delicious, delovely

These three words couldn't be more pleasant to read, thank you! Your appreciation rewards the work we do daily to be worthy of this place and of its guests. Our job is to give happiness, your satisfaction is bringing joy to all of us. We can't wait to welcome you back. See you soon!
By Maurice Feldman
Couple
70-79 years
Reviewed: 6 years ago (05/12/2019)
Date of experience: 12/2019

Loved it. Will probably come again.

Thank you, these compliments go straight to my heart! I'm delighted you have appreciated the exotic setting of our wellness centre overlooking the Médina, as much as the relaxing and tonifying care. Our professional staff has had great pleasure looking after you. Your satisfaction and your will to come back are their best reward. We can't wait to see you again!
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (04/12/2019)
Date of experience: 12/2019

Really good experience, good staff and beautiful room.

Really nice comment, thank you! I'm very happy to read your compliments and I can only add a very sincere and humble thank you! I'm delighted you liked your room and its surroundings. We have enjoyed looking after you and helping to make this stay comfortable and relaxing. Your return will be our best reward! We can't wait to welcoming you again. See you soon!
No Public Name
Friends
60-69 years
Reviewed: 6 years ago (03/12/2019)
Date of experience: 12/2019

A very relaxing experience in wonderful surroundings.

Few words which convey a great appreciation for this house and its garden, thank you! I'm delighted you have enjoyed your stay with us in this beautiful, authentic and peaceful place. Your satisfaction is very pleasant to read and we can't wait to welcoming you again, to share another moment of happiness. This is your home!
No Public Name
Friends
60-69 years
Reviewed: 6 years ago (03/12/2019)
Date of experience: 12/2019

Very good - we enjoyed our stay

Thank you ! These few words are very pleasant to read. Your appreciation has touched me very much, thank you for taking the time to share it with those who will read us. It has been a privilege to look after you. All of us will make sure that your return to our house will bring you more enjoyment and happiness. See you again soon!
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (28/11/2019)
Date of experience: 11/2019

Dépaysement total un autre monde tellement différent du nôtre

Je vous remercie d'avoir pris le temps de partager ici votre expérience. Le caractère unique de cette maison offre un dépaysement total, une destination ensoleillée dans un cadre exotique et authentique. L'esprit du lieu demeure unique et perceptible, tout en retenant le sens de son unicité, merci d'y avoir été sensible. Ce fut un plaisir de veiller sur votre confort et votre bien-être, votre retour aux Jardins de la Médina nous honorera. Merci et à bientôt !
By Holleen Wager
Couple
50-59 years
Reviewed: 6 years ago (27/11/2019)
Date of experience: 11/2019

We had a lovely stay, we loved the food at the restaurant, but we found the service a bit slow on our last evening, waited to long for our dessert ,so turned it down when it eventually arrived. We felt a bit uncomfortable as we were the last ones in the restaurant and everyone was cleaning up around us. But we did find the staff very nice though.

Dear friends, firstly, I would like to thank you for your compliments about our house and the food we propose in our restaurant, the reputation of which has placed us among the best tables in Marrakech. Thank you for taking the time to share your sentiment on this page. I can certainly appreciate the displeasure of a long wait at the end of a dinner which otherwise would have been nice and I apologize for the inconvenience that it might have caused. Our staff is trained to answer your needs and we don't pretend to be perfect, but the satisfaction of our guests is a constant and very high consideration. Please accept my apologies if you had the feeling not to be considered as you should have been. It will be an honour to welcome you again...
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