Public Reviews Score
92%

"Very satisfied"

Based on 3,440 reviews across 11 portals
:
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (05/12/2019)
Date of experience: 12/2019

Delightful, delicious, delovely

These three words couldn't be more pleasant to read, thank you! Your appreciation rewards the work we do daily to be worthy of this place and of its guests. Our job is to give happiness, your satisfaction is bringing joy to all of us. We can't wait to welcome you back. See you soon!
By Maurice Feldman
Couple
70-79 years
Reviewed: 6 years ago (05/12/2019)
Date of experience: 12/2019

Loved it. Will probably come again.

Thank you, these compliments go straight to my heart! I'm delighted you have appreciated the exotic setting of our wellness centre overlooking the Médina, as much as the relaxing and tonifying care. Our professional staff has had great pleasure looking after you. Your satisfaction and your will to come back are their best reward. We can't wait to see you again!
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (04/12/2019)
Date of experience: 12/2019

Really good experience, good staff and beautiful room.

Really nice comment, thank you! I'm very happy to read your compliments and I can only add a very sincere and humble thank you! I'm delighted you liked your room and its surroundings. We have enjoyed looking after you and helping to make this stay comfortable and relaxing. Your return will be our best reward! We can't wait to welcoming you again. See you soon!
No Public Name
Friends
60-69 years
Reviewed: 6 years ago (03/12/2019)
Date of experience: 12/2019

A very relaxing experience in wonderful surroundings.

Few words which convey a great appreciation for this house and its garden, thank you! I'm delighted you have enjoyed your stay with us in this beautiful, authentic and peaceful place. Your satisfaction is very pleasant to read and we can't wait to welcoming you again, to share another moment of happiness. This is your home!
No Public Name
Friends
60-69 years
Reviewed: 6 years ago (03/12/2019)
Date of experience: 12/2019

Very good - we enjoyed our stay

Thank you ! These few words are very pleasant to read. Your appreciation has touched me very much, thank you for taking the time to share it with those who will read us. It has been a privilege to look after you. All of us will make sure that your return to our house will bring you more enjoyment and happiness. See you again soon!
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (28/11/2019)
Date of experience: 11/2019

Dépaysement total un autre monde tellement différent du nôtre

Je vous remercie d'avoir pris le temps de partager ici votre expérience. Le caractère unique de cette maison offre un dépaysement total, une destination ensoleillée dans un cadre exotique et authentique. L'esprit du lieu demeure unique et perceptible, tout en retenant le sens de son unicité, merci d'y avoir été sensible. Ce fut un plaisir de veiller sur votre confort et votre bien-être, votre retour aux Jardins de la Médina nous honorera. Merci et à bientôt !
By Holleen Wager
Couple
50-59 years
Reviewed: 6 years ago (27/11/2019)
Date of experience: 11/2019

We had a lovely stay, we loved the food at the restaurant, but we found the service a bit slow on our last evening, waited to long for our dessert ,so turned it down when it eventually arrived. We felt a bit uncomfortable as we were the last ones in the restaurant and everyone was cleaning up around us. But we did find the staff very nice though.

Dear friends, firstly, I would like to thank you for your compliments about our house and the food we propose in our restaurant, the reputation of which has placed us among the best tables in Marrakech. Thank you for taking the time to share your sentiment on this page. I can certainly appreciate the displeasure of a long wait at the end of a dinner which otherwise would have been nice and I apologize for the inconvenience that it might have caused. Our staff is trained to answer your needs and we don't pretend to be perfect, but the satisfaction of our guests is a constant and very high consideration. Please accept my apologies if you had the feeling not to be considered as you should have been. It will be an honour to welcome you again...
No Public Name
Couple
40-49 years
Reviewed: 6 years ago (25/11/2019)
Date of experience: 11/2019

Very pleasant, relaxing

These three words couldn't be more pleasant to read, thank you! Your appreciation rewards the work we do daily to honour this house and its guests. Our job is to give happiness, your satisfaction is bringing joy to all of us. We can't wait to welcoming you back. See you soon!
By Chapuis
Friends
50-59 years
Reviewed: 6 years ago (25/11/2019)
Date of experience: 11/2019

Excellente et très agréable

Ces quelques mots sont très plaisants à lire et je vous en remercie de tout coeur ! Merci d'avoir apprécié le cadre authentique et tranquille de cette belle demeure, son jardin, sa piscine, sa terrasse dominant les montagnes de l'Atlas. Nous avons été ravis de veiller sur votre confort et votre bien-être, votre satisfaction est notre plus belle récompense. Il nous tarde de vous accueillir à nouveau... merci et à bientôt !
By Marianne Bock
Friends
50-59 years
Reviewed: 6 years ago (25/11/2019)
Date of experience: 11/2019

Über alles gesehen ok. Wir waren enttäuscht, dass man auf glutenfreie Essenswünsche nicht wirklich eingegangen ist.
Morgenbuffet eher spärlich und wenn man um 7.30 da war, konnte man z.B. keine Eier bestellen, weil niemand da war.
Auch musste man immer wieder die gleichen Dinge bestellen, nach drei Tagen sollte das Personal wissen, wer Kaffee bzw Tee trinkt und glutenfrei müsste man nicht jedes Mal separat bestellen

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