Public Reviews Score
92%

"Very satisfied"

Based on 3,601 reviews across 10 portals
:
No Public Name
Family
30-39 years
Reviewed: 7 years ago (21/11/2019)
Date of experience: 11/2019

To management,

Hi, my name is Andrea Jurno, I was staying in room 106 and I left the Hotel yesterday, but I ended up leaving the extra battery of my cell phone charging at reception. Did you find it?

Dear friend, after extensive research, I regret to inform you that it has not been possible to locate the battery of your cell phone, at the reception desk or in the room you have occupied. I will continue to check with my staff and will inform you immediately if my research is successful. In the meantime, believe me, we will do our best and sincerely regret this occurrence. Please accept my sincere thanks for taking the time to evaluate us and for your great evaluation. I'm delighted you have enjoyed your moment with us in this beautiful and unique house we are so proud of. Your satisfaction is our best reward, your return to Les Jardins de la Médina will honour us. We hope to welcome you again soon and we will keep in touch!
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (20/11/2019)
Date of experience: 11/2019

Great experience. Quiet refuge in the middle of Maakkesh's hustle and bustle

Thank you for taking the time to write this superb comment and for sharing your sentiment with us. I'm very happy you have enjoyed the authenticity of our riad nested in an oasis of greenery, minutes away from the bustling Médina. This house has been conceived for pleasure and happiness, thank you for being sensitive to these qualities, as perfectt for a romantic time as they are for a family one. Your satisfaction is our greatest reward, your return will honour us. We can't wait to welcome you again. See you soon!
By Susan
Couple
50-59 years
Reviewed: 7 years ago (18/11/2019)
Date of experience: 11/2019

Very nice. Sun lounge area on top floor was good.

I thank you for your very kind words and for sharing your moment here. I'm delighted that your stay with us was a good experience. Our teams have had great pleasure to look after your comfort and your well-being. Our best reward would be that you decide to come back. See you soon!
No Public Name
Couple
70-79 years
Reviewed: 7 years ago (18/11/2019)
Date of experience: 11/2019

Lovely place. Will book there again if I go back to Marrakech

Thank you very much for your great comment. We hope to get the pleasure of welcoming you again in our region, to enjoy another moment of happiness in this house. It was a privilege to look after you, your will to come back honours us. You are here at home, see you soon!
No Public Name
Couple
40-49 years
Reviewed: 7 years ago (17/11/2019)
Date of experience: 11/2019

Séjour agréable , reposant , havre de paix dans la médina . Ambiance du bar et du restaurant chaleureuse .
Un bémol sur le niveau de prestation des chambres

Je vous remercie d'avoir pris le temps d'exprimer ici votre sentiment et le plaisir d'avoir passé un moment de détente dans un cadre authentique et tranquille au coeur de notre oasis. Je vous remercie également de votre remarque, à laquelle, soyez-en sûr, j'apporte le plus grand intérêt : c'est comme cela que nous nous améliorons. Votre retour dans cette maison nous honorera et sera notre plus belle récompense. Merci et à bientôt.
By Andrew and Lesley Tedbury
Couple
50-59 years
Reviewed: 7 years ago (17/11/2019)
Date of experience: 11/2019

Wonderful stay - beautiful riad and beautiful gardens - service excellent- thank you

What a wonderful reward to read that you have enjoyed so much your stay with us! Thank you for your appreciation of our beautiful oasis of greenery and the comfort of this house. Our pleasure is to give happiness and to make your moment with us, a memorable experience. Our best reward will be to welcome you again soon!
By Georges et Denise Waegenaer -G..
Couple
70-79 years
Reviewed: 7 years ago (15/11/2019)
Date of experience: 11/2019

Nous avons passé deux nuits la première fois avant notre circuit...puis une dernière nuit avant notre retour...Nous aimerions revenir dans cet hotêl familial..convivial et bénéficier d'une chambre supérieure mais ensoleillée...je voudrais aussi remercier la cheffe de cuisine qui nous a gâtés avec des menus variés et délicieux.

Chers amis, je vous remercie sincèrement d'avoir pris le temps de partager votre sentiment sur cette page. Merci également de votre fidélité et de votre désir de profiter à nouveau de l'ambiance paisible et relaxante de cette maison. Je suis très heureux que vous ayez aimé les plats proposés par la Chef Sanaa, alliant saveurs traditionnelles et méditerranéennes dans une interprétation exotique de la cuisine marocaine. Votre appréciation l'a énormément touchée. Ce fut un plaisir de prendre soin de vous et nous sommes impatients de vous revoir. Georges et Denise, vous êtes ici chez vous !
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (12/11/2019)
Date of experience: 11/2019

Sehr ruhig und eine angenehme Oase!

Thank you for the beautiful compliment! I'm really pleased you wanted to share your lovely experience in our retreat located in the heart of the Médina. Your visit has honoured us, your return to this house will be our utmost reward. This is your home, come back soon!
By Catherine
Friends
50-59 years
Reviewed: 7 years ago (12/11/2019)
Date of experience: 11/2019

Zeer aangename mooie riad, vriendelijk personeel, behulpzaam. Restaurant was top, we hebben zéér lekker gegeten. Minpuntje, het bad in de kamer was zéér hoog om in en uit te stappen.

I thank you for taking the time to write to us and for all the wonderful compliments for the house, the restaurant and the teams who have looked after your comfort and your well-being. Located in the heart of the old city, this oasis of greenery and tranquility offers an exceptional setting in which we will be delighted to welcome you again. Thank you and see you soon!
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (11/11/2019)
Date of experience: 10/2019

magique superbe surprise pour ma chérie

Cher ami, je vous remercie de ce très beau compliment ! Je suis heureux que vous ayez été sensible au charme authentique et unique de cette maison et des jardins exotiques qui l'entourent. La beauté et la tranquillité de notre oasis fait oublier la trépidante Médina et offre le parfait écrin pour un séjour romantique. Nous vivons comme un grand privilège la chance qui nous est donnée de partager avec nos clients et amis, quelques-uns des moments importants de leur vie. Nous avons été honorés de votre passage et nous attendons votre prochaine visite avec impatience. Nous vous promettons un autre moment de bonheur et nous vous disons à bientôt !
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