Public Reviews Score
92%

"Very satisfied"

Based on 3,374 reviews across 11 portals
:
No Public Name
Couple
70-79 years
Reviewed: 1 year ago (05/03/2024)
Date of experience: 03/2024

Très satisfait. Le seul problème c’est que nous n’avions pas de bain, seulement une douche, que nous deux n’aimons pas tellement.

Nous sommes ravis que votre séjour ait été très satisfaisant. Nous comprenons que la douche était le seul inconvénient, en raison de votre préférence pour une baignoire. Nous prenons note de votre retour et nous vous remercions d'avoir choisi Les Jardins de la Médina pour votre séjour à Marrakech. A bientôt !
By Dr. Gernot und Kläre Schuhfrie..
Couple
80+ years
Reviewed: 1 year ago (05/03/2024)
Date of experience: 02/2024

Es waren wunderschöne zehn Tage,

Thank you for taking the time to share your experience. We are delighted to hear that you had a wonderful ten days at Les Jardins de la Medina. We hope to have the pleasure of welcoming you back for another relaxing stay.
By S Varma
Couple
50-59 years
Reviewed: 1 year ago (03/03/2024)
Date of experience: 02/2024

Stay was good, friendly staff and attentive front desk. I would have preferred to see some variation in the breakfast and meals.

Thank you for sharing your positive experience with our friendly and attentive staff. We appreciate your comment on breakfast and meals. Rest assured, we will take your remark into consideration as we work on enhancing our offerings for a more diverse experience. We hope to welcome you back soon.
No Public Name
Friends
30-39 years
Reviewed: 1 year ago (02/03/2024)
Date of experience: 02/2024

Sehr gut.
Manchmal hat es etwas länger gedauert, bis wir im Restaurant bedient wurden, aber das war nicht schlimm.
Herrlicher Garten, super gepflegt.

We appreciate your positive feedback about your experience in our house. We are glad to hear that you found our garden delightful and well-maintained. We apologize for any delays you experienced in our restaurant. Your remark is valuable and we will work on improving our service to ensure a seamless dining experience. Thank you for sharing your thoughts, and we hope to welcome you back in the future.
By Jorn Buch
Couple
70-79 years
Reviewed: 1 year ago (02/03/2024)
Date of experience: 02/2024

tres bonne experience

Nous sommes ravis que votre expérience ait été très bonne ! Merci de partager votre avis positif. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Marrakech.
No Public Name
Family
40-49 years
Reviewed: 1 year ago (26/02/2024)
Date of experience: 02/2024

Eine sehr gepflegte Anlage.

Thank you for appreciating that our property is very well-maintained. We take pride in creating a clean and welcoming environment for our guests. Your comment is rewarding, your return to our hotel is awaited by everyone. See you again!
By Mike Frost
Couple
70-79 years
Reviewed: 1 year ago (25/02/2024)
Date of experience: 02/2024

Excellent, would firmly recommend this Hotel and hope to return. Everyone was so friendly and helpful

Thank you for the excellent recommendation! We are delighted to hear that you had a satisfying experience and found everyone to be friendly and helpful. We look forward to the possibility of welcoming you back to Les Jardins de la Medina, for more moments of pleasure and relaxation. See you soon!
No Public Name
Family
20-29 years
Reviewed: 1 year ago (25/02/2024)
Date of experience: 02/2024

Die Hotelanlage ist sehr sauber, gepflegt und sieht sehr toll aus. Durch die Ruhe des Gartens hat man nicht das Gefühl, sich inmitten der Medina zu befinden. Das Essen hat sehr gut geschmeckt und war abwechslungsreich, und auch das Frühstücksbuffet kann verschiedenste Geschmäcker zufriedenstellen. Am positivsten war das sehr freundliche, sympatische und zuvorkommende Personal (Reinigungspersonal, Rezeption und Servicepersonal).

Thank you for taking the time to share your memorable experience at Les Jardins de la Medina. We are very pleased to hear that you found our hotel grounds to be very clean, well-maintained and visually appealing. The peaceful garden creates an oasis in the heart of the old city. It's wonderful that you enjoyed the diverse and tasty cuisine, as well as the friendly and accommodating staff. Come back soon!
By Sue Pettengell
Couple
60-69 years
Reviewed: 1 year ago (25/02/2024)
Date of experience: 02/2024

Excellent . Everybody was very friendly and made our stay great.

We are delighted to hear that everybody from our teams was very friendly and contributed to making your stay great. Your positive comment is much appreciated, and we thank you for it. Your return to our house will be our very best reward.
No Public Name
Family
50-59 years
Reviewed: 1 year ago (23/02/2024)
Date of experience: 02/2024

Very good indeed. Love the hotel, the location and the gardens. Breakfast was always good as well although the one occasion we ate at the restaurant in the evening we were a little disappointed with the food and also the service which was very haphazard.

Thank you for your very nice comment! We're delighted to hear that you love the hotel, its location and our exotic gardens. We appreciate your compliments on the breakfast. However, we apologize for the disappointment during your evening at the restaurant. Your feedback is valuable and we will address both the food and the service concerns to ensure a more enjoyable experience in the future. Thank you for choosing to stay with us!
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