Public Reviews Score
92%

"Very satisfied"

Based on 3,805 reviews across 10 portals
:
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (22/08/2019)
Date of experience: 08/2019

The hotel is a very romantic place within the Medina. I like the security when in the hotel.
The spa treatments were lovely - The journey for 2 was an experience I’ll never forget- absolutely lovely.

Dear Catherine, what a lovely comment that goes straight to my heart, thank you! I'm delighted all of us have helped making this romantic moment, a great and memorable experience. Thank you for being sensitive to the magic of this place. Your satisfaction honours us and your appreciation is our best reward. We hope to have the privilege to welcome you again soon!
No Public Name
Family
60-69 years
Reviewed: 7 years ago (18/08/2019)
Date of experience: 08/2019

Rien à dire . Vivement le prochain séjour !

Chère amie, un grand merci pour ces compliments ! Je suis très heureux que vous ayez passé un agréable séjour en notre compagnie. Votre souhait de retour dans cette superbe maison me touche énormément. C'est avec grand plaisir que nous vous accueillerons à nouveau. Merci et à bientôt !
By Cigala
Couple
50-59 years
Reviewed: 7 years ago (18/08/2019)
Date of experience: 08/2019

Le jardin est paradisiaque, le personnel est Grand pour l’attention portée sur les animaux : tortue, oiseaux, abeilles...

Je suis très heureux que vous ayez apprécié cette belle maison dont l'esprit demeure unique et authentique et je vous en remercie chaleureusement. Nous avons été ravis de vous accueillir dans ce havre de paix, conçu pour le plaisir et le bien-être, au cœur d'un jardin luxuriant à quelques minutes de la vieille ville. Ce fut un privilège de veiller sur vous, votre retour aux Jardins de la Médina nous honorera. Merci et à bientôt !
No Public Name
Couple
30-39 years
Reviewed: 7 years ago (18/08/2019)
Date of experience: 08/2019

Such a beautiful, tranquil hotel situated in the heart of Marrakesh. A stark contrast to the crazy world outside it! A place to unwind, relax and enjoy the perfect hospitality from the hotel staff who are so polite, friendly and welcoming.
The ambiance of the hotel is created by the stunning gardens, picture perfect traditional style riad rooms and sweet smells of Jasmin that linger in the air.
The food is delicious and is served in the hotels relaxed outdoor restaurant area which lulls you into a hedonistic state of relaxation where you could just sit for hours and drink in the surroundings.
On a personal note, when we arrived at the hotel, we were upgraded to the ‘Sultan Suite’ free of charge, this just put the icing on the cake to our stay. The room was huge with its own private garden area. The bathroom was beautiful and the attention to detail spot on. From the cards delivered nightly telling you the next days temperatures to the choice of perfumes to spritz the pillows with. A truly exceptional experience at les Jardins de la Medina. Thank you to ALL the staff for making our trip extra special and comfortable. We shall definitely be back one day!

Dear friend, no one has described the authentic and tranquil house nested in our luscious oasis, better than you did, thank you! I'm very happy all of us have helped making this moment a great experience. Thank you also for taking the time to share your discoveries . Your satisfaction honours us and your appreciation is our best reward. Your wish to be back delights us.This is your home, see you soon!
No Public Name
Family
50-59 years
Reviewed: 7 years ago (16/08/2019)
Date of experience: 08/2019

our experience is that this hotel is okay

I thank you for taking the time to share your sentiment on this page. I can read in your words that not everything was up to your expectations and I regret it! I wish we had the opportunity to discuss your desires and to answer them during your stay. I hope we will welcome you again, I will make sure personally that your next visit will be beyond reproach. See you soon!
By Ian Simpson
Couple
50-59 years
Reviewed: 7 years ago (16/08/2019)
Date of experience: 08/2019

We had a lovely holiday and the quality of the hotel played an important part in that. We hope to return one day.

And we hope to have the pleasure to welcome you again in this authentic and tranquil oasis! Your laudatory comment is a great reward for the efforts every one is doing everyday to be worthy of this house and of its guests. Come back soon!
By William treble
Couple
50-59 years
Reviewed: 7 years ago (16/08/2019)
Date of experience: 08/2019

When looking at the outside of the building don’t judge until you enter . Then you walk into a truly loverly environment. You enter into the reception. And walk into their garden and patios with tress and shrubs in abundance., surrounding their large swimming pool . Where you have meals .

Thank you for your lovely comment and your appreciation of this beautiful house we are so proud of. Conceived for pleasure and happiness, this peaceful place hidden behind our doors, offers Indeed a luxurious garden filled with amazing fauna . Dear William, it will be a privilege to welcome you again. Your return will honour us. See you soon!
No Public Name
Family
40-49 years
Reviewed: 7 years ago (15/08/2019)
Date of experience: 08/2019

Expérience reposante et un sentiment de plénitude

Ces quelques mots me vont droit au coeur et je vous en remercie chaleureusement. Je suis ravi que vous ayez apprécié le cadre unique, authentique et tranquille de cette belle demeure. Votre satisfaction est notre meilleure récompense. Nous espérons avoir le plaisir et le privilège de vous accueillir à nouveau et partager un autre moment de bonheur. A bientôt !
No Public Name
Family
50-59 years
Reviewed: 7 years ago (15/08/2019)
Date of experience: 08/2019

Excellent It is a wonderful restful place in the madness of Marrakesh and coming back to the hotel after sightseeing allowed us to rest and enjoy our whole stay

Giving happiness is our job and our happiness is to know that you are satisfied. Thank you for sharing your sentiment on this page. We hope to get the pleasure and the honour to welcome you again soon, to share another memorable and peaceful moment. See you soon!
By Jeremy Best
Alone
50-59 years
Reviewed: 7 years ago (09/08/2019)
Date of experience: 08/2019

Great location in the Kasba, stylish hotel without feeling over designed. Lovely pool area

To this beautiful comment, I can only add a special thank you for your enthousiasm. I'm delighted you have appreciated the unique and exotic setting of this house, its modern comfort and its garden. Your return to Les Jardins de la Médina would be our greatest reward. We can't wait to welcoming you again. See you soon!
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